When using my Powerbeats Pro, the left earpiece shuts down randomly, even if it shows more than 80% battery on my iPhone. This only happens with the left one, the right one works normally.
Hello oscarrdz1977,
Thanks for reaching out in Apple Support Communities. We understand that you're having trouble with your PowerBeats Pro. It looks like the left earpiece shuts down randomly even though the Beats have more than 80% battery. We're happy to help. Have you tried resetting your Beats? A reset can help with power and other issues.
Check out the following support articles:
Update the firmware of your Beats product
Cheers!
Seems like it was only a temporary solution. Left has just died at 55%. Right showing 83%. This can’t be a hardware/battery issue. I’m going to reopen my query with Apple and ask them to resolve
Same issue with both Powerbeats Pro buds.
Is there no room for improvement in this matter? It's frustrating.
Now this is happening with every device I have, so the buds have become basically useless. I can only use the right one because the left one goes off after just a few minutes of use.
I'm having the same problem, few days ago my powerbeats pro worked just fine. My left earbud shuts down at 55% battery, I've tried every way but nothing change, I hope Apple will solve this asap :( .
No solution’s at all???
Gonna try this and report later today.
https://www.reddit.com/r/beatsbydre/comments/mj242b/my_powerbeats_pro_only_left_earbud_keeps_dying/
Same issue here, the right one turns off at 55%...
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It only started happening to me after they announced the new Beats Studio Buds - I guess they want everyone to upgrade. The repair cost for these is almost the same price as the new ones as well.
this been going on since march how have they not fixed it yet
Not enough people reported the issue… I think it’s because it’s a forum here, where people ask for help, not to report issues. That’s why I said to contact them in my previous post.
solution to this would be by using ménage commercial service
This is happening to me too. Started a couple of months ago. Almost certainly a software/firmware issue because I had no problem with them before this.
I have the same problem and tried everything and I recently stop using it, it a waste of $249 dlls and I am still waiting for Apple to update and fix this problem.
PowerBeats Pro shutting down with battery
