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When using my Powerbeats Pro, the left earpiece shuts down randomly, even if it shows more than 80% battery on my iPhone. This only happens with the left one, the right one works normally.
How is this marked as solved? This isn't solved. I don't see any response that tells me how to fix my Powerbeats other than buying a new set or earbud and they aren't old enough for that to be a reasonable suggestion. This is disappointing and it really makes me question why I went with the apple product/s in the first place.
Is there no room for improvement in this matter? It's frustrating.
Now this is happening with every device I have, so the buds have become basically useless. I can only use the right one because the left one goes off after just a few minutes of use.
I'm having the same problem, few days ago my powerbeats pro worked just fine. My left earbud shuts down at 55% battery, I've tried every way but nothing change, I hope Apple will solve this asap :( .
No solution’s at all???
Has anyone found a solution I talked to support and they said I would have to send the one that isn’t working and they send another for $107.
Gonna try this and report later today.
https://www.reddit.com/r/beatsbydre/comments/mj242b/my_powerbeats_pro_only_left_earbud_keeps_dying/
Same issue here, the right one turns off at 55%...
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I think we are quite a lot to have this issue… This can only be a firmware issue and not hardware.
Yes but I don’t know what we should do, maybe contacting the Apple support won’t change anything…
It only started happening to me after they announced the new Beats Studio Buds - I guess they want everyone to upgrade. The repair cost for these is almost the same price as the new ones as well.
this been going on since march how have they not fixed it yet
Not enough people reported the issue… I think it’s because it’s a forum here, where people ask for help, not to report issues. That’s why I said to contact them in my previous post.
solution to this would be by using ménage commercial service
This is happening to me too. Started a couple of months ago. Almost certainly a software/firmware issue because I had no problem with them before this.
PowerBeats Pro shutting down with battery
