iphone 12 spinning wheel random restart

Ever since I bought my new Iphone 12 the device restarts randomly when opening an app. For example, when I open the camera app, sometimes the screen turns black with the spinning for three seconds and it takes me back to the lock screen. I have tried resetting all settings and hard reboot. It never helps. Is this due to IOS 14.4? I'm seeing many posts regarding this random black screen and spinning wheel issue and still there are no fixes. This random respring happens from time to time randomly. Resetting and rebooting the phone does not help. Anyone else having this issue with a fix?

Posted on Mar 1, 2021 6:12 PM

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Posted on Apr 21, 2021 11:28 AM

I have the same issue with my iphone 12 pro. It started several days ago and now it happens once a day...

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Jun 11, 2021 7:15 AM in response to Andy499

I have the same issue happening even when I am on a phone call. The call never disconnects the screen just goes black the the spinning wheel for few seconds then turns back onto the Lock Screen. It even started on my iPad. Went into the Apple store and was told to reset phone and iPad as new. I only did the phone to test it out before going through the trouble on the iPad. So I did the rest as a new phone in the store but unfortunately that did not work. 3 days later the same black screen ... spinning wheel for few seconds ... then Lock Screen again. Called AppleCare this morning and luckily got a great representative over the phone and after he did some research said that it is an operating systems issue. As so many people have been complaining of the same issue and they are working on a fix. So hopefully the next update will have the fix for the random shut down. Hope they come out with the fix soon as it is most annoying when you go try and take a picture and you get this black screen. The moment is gone by the time you get phone back up and opened to the camera. So frustrating.

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Mar 3, 2021 7:54 AM in response to Andy499

Hello Andy499,


Thank you for using Apple Support Communities!


We understand from your post that your iPhone randomly restarts when you open some apps and while you have reset all settings and restarting your iPhone the issue persists. This article has information about iPhone performance and offers several steps you can take to improve the performance which you may find helpful:


About iOS performance on your iPhone, iPad, or iPod touch - Apple Support


Best Regards.

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iphone 12 spinning wheel random restart

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