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DropBox access

Since updating the iPad Pro and iPhone X to the latest version 14.4, I am no longer able to view the DropBox folders from the Files app; I get the message 'Content not available. The contents of the folder could not be shown due to an unknown error '. It works fine on the MAC with Big Sur 11.2.1 and the DropBox app works regularly as well.

iPhone X, iOS 14

Posted on Mar 2, 2021 9:47 AM

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Question marked as Top-ranking reply

Posted on Mar 4, 2021 8:53 AM

Hi Koala59,


From your post, it sounds like DropBox content is no longer showing since updating your iPad Pro and iPhone X. Let's try disabling and then re-enabling DropBox in the Files app using these instructions: Use the Files app on your iPhone, iPad, or iPod touch


All the best.

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