macbook air m1 mail notifications are not working

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Level 1

8 points

macbook air m1 mail notifications are not working

I can get some notifications on my MacBook Air M1, such as reminders or updates, but not from the Mail app or Outlook. Is this a known issue? How to fix?

Posted on Mar 2, 2021 6:24 PM

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Answer 1

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glucero0 Author

Level 1

8 points

Mar 2, 2021 8:01 PM in response to Axel Foley

Hello,

I’ve tried enabling/disabling notifications to no avail. I’ve restarted the laptop, updated, etc, and nothing. It’s baffling and I’m not sure what to do to resolve it. I guess I’ll take it to an Apple store.

thank you,

Gary

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Answer 2

Axel Foley

Level 10

149,592 points

Mar 2, 2021 7:02 PM in response to glucero0

No it is not a known issue. You have two different apps related to email accounts without providing any notifications. I am assuming that you are receiving emails normally and are even seeing a badge count number on the app icons. You may not be getting any sound or banners. If this is the case then-

Open System Preferences ➔ Notifications ➔ Mail (Left Pane) : Here ensure that all the settings are set correctly as shown below.

Open System Preferences ➔ Notifications ➔ Outlook (Left Pane): Here ensure that all the settings are set correctly as shown below:

Axel F.

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Answer 3

glucero0 Author

Level 1

8 points

Mar 3, 2021 5:36 PM in response to Axel Foley

I spoke with an Apple advisor today and they said they have the same issue on their Mac and that there are others with the same problem. No idea currently about whether it's on Apple's radar as a bug or not.

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