Apple Event: May 7th at 7 am PT
I just got a subscription to MLB TV and it does not work on APPLE TV 4K (4th Generation). After launching and signing in, I try to view a live game and just get an empty black screen and no audio. I tried it on two different sets and Apple TV BOXES and neither works. It works on a ROKU Firestick. 😀
I figured out what my problem is. Once in the application if I click on a game it does not launch. The problem is my Apple HomePod speaker. If I switch it back to the TV speaker it works. Once I get the game to start then I can switch back to the HomePod again and it works fine.
Same issue, “ unable to verify access “ . I was hoping to find answers here. I’ve tried to restore purchase, re-installing the app & no luck so far. I reached out to MLB but they said I need to contact Apple support.
I talked to apple support yesterday and they could not resolve the issue. They told me to get in contact with MLB TV and they gave me this link to contact https://www.mlb.com/live-stream-games/devices. So far with people having issues with streaming live games MLB TV does not do much to help with this issue. It really seems like no ones really knows how to resolve this issue.
I’m having the same issue but am not using HomePods as speakers. I’m using a soundbar but when I switch to the TV speakers it makes no difference. One thing though - I used to have a Vizio television and now I have a Sony and the issue cropped up immediately after the change. I had no problem with the Vizio. I’m now using the MLB native app for my Sony without issues.
same setup, same problem.
Awesome, I was breaking my head and figure it out as well that the issue was the HomePod.. now after reading this I learned that I could go back to the HomePod once the video started,. Weird stuff
It worked for me too! Thank you. I have no idea how you figured that out. What a strange bug.
Wow. I’ve been going back and forth with MLB.TV support and getting nowhere. Your suggestion solved the problem on the 1st try. Thank you so much!!!
HomePod/AppleTV connection has been a nightmare, I should’ve guessed that was the reason! Makes no sense but thanks for figuring it out before Apple
In my experience the CarPlay Mlb app is trash but I find it’s easy to get the audio if you go into the app from the iPhone and start it there.
Thank you!
Had the same issue which was driving me crazy. The workaround mentioned worked. Hope MLB fixes this issue soon. Thanks!
cool. thanks
Or just delete the MLB app until they figure out how to make it work properly...
OMG! They finally fixed it. Homepods work in the new app. It has PIP too.
It’s working now with the new updated tv app. Thanks MLB!
MLB TV app does not work on Apple Tv
