Touch ID not responsive

Hello guys! Sometimes, when I try to use Apple Pay, my Touch ID button is not responding, even though it asks for my fingerprint. But when I lock the MacBook or want to get access in a website, my Touch ID is working perfectly. Thoughts?


I use a MacBook Air Late 2020, M1 Chip.

MacBook Air

Posted on Mar 5, 2021 3:56 AM

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Posted on Mar 5, 2021 4:02 AM

M1 chip - Shutdown and connect to Charger without any external drives attached. Hold the Power Button / Touch ID for 10 seconds. Perform this action three times in a row - test again.

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Touch ID not responsive

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