englishjo Author

Level 1

4 points

Scanner not working

My HP Printer/Scanner no longer shows a scanner option

Posted on Mar 5, 2021 7:12 AM

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Top-ranking reply

Level 10

91,414 points

Posted on Mar 5, 2021 7:43 AM

Please provide more details.

(iMac model, macOS version, printer model, etc..)

https://support.apple.com/en-us/HT201634

Try opening and using Image Capture in you Applications folder.

https://support.apple.com/guide/image-capture/scan-images-imgcp1004/mac

Does Image Capture see your HP's scanner?

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Top-ranking reply

Level 10

91,414 points

Mar 5, 2021 7:43 AM in response to englishjo

Please provide more details.

(iMac model, macOS version, printer model, etc..)

https://support.apple.com/en-us/HT201634

Try opening and using Image Capture in you Applications folder.

https://support.apple.com/guide/image-capture/scan-images-imgcp1004/mac

Does Image Capture see your HP's scanner?

Reply

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