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sofie161 Author

Level 1

4 points

My phone arrived with a scratch on the screen

Hi my I phone 12 arrived with a scratch on the screen, how do I change it

iPhone 6, iOS 11

Posted on Mar 5, 2021 11:20 AM

Top-ranking reply

ChrisJ4203

Level 10

230,678 points

Posted on Mar 5, 2021 11:31 AM

If you purchased it from Apple, then contact Apple Support. Use the link at the top of the page here. You only have 14 days from purchase to return it for a refund. If you purchased it from somewhere else, you need to check their return policy.

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My phone arrived with a scratch on the screen

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