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Level 1

4 points

I can’t see the serial number on my Apple TV and I am having problems with a white blinking light

there is a blinking white light on my Apple TV and I can’t see the serial number and I can’t log in on my tv to see it in my settings

Apple TV

Posted on Mar 7, 2021 5:48 PM

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Community+ 2024

Level 10

143,418 points

Posted on Mar 7, 2021 5:57 PM

You won't need the serial number (although that could help), but you will need to know the generation that your model is. Identify your Apple TV model - Apple Support

See if you can make out a model number in the small print on the bottom: A1218, A1378, A1427, A1469, A1625, or A1842.

Depending on the generation, you may be able to restore the system software and continue using your device.

For Apple TV (3rd or 4th generation): Restore your Apple TV - Apple Support

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