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carplay volume sounds very faint

When plugged into my 2020 F350 with Sync 3 and iPhone 11 ProMax iOS 14.4 on some calls people tell me I sound very far away. On a couple occasions I hear people through my speakers but with the volume all the way up they still sound far away as well. It seems to work fine while connected via Bluetooth only but on CarPlay its a random issue. I have seen other forums where people are reporting similar issues with no known solution yet. Has anyone else seen this problem or have a fix?

iPhone 11 Pro Max

Posted on Mar 7, 2021 6:11 PM

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Mar 9, 2021 3:56 PM in response to Hendersonc75

Hendersonc75, thanks for getting in touch.


It sounds like CarPlay isn't working like you expect, but we can help. A great guide to using CarPlay is Use CarPlay with your iPhone, which will help you make sure everything is set up and connected correctly.


If you find that everything is connected how you want, but still not working the way it should, you can check out If you need help with CarPlay for some troubleshooting steps that could help resolve the issue.


Give those steps a try.


Take care.

carplay volume sounds very faint

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