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My iPad won't restore

I have an old iPad (2. gen) that I want to get rid of, since I haven't used it since 2014. Back then I made a really long password to be quirky, but the problem is that I don't remember it anymore. I read somewhere that if I just restored the iPad and updated it through iTunes, the issue would go away, but I would lose everything on it. Without any other option, I did that.

My iPad didn't want to update though, I'm guessing because it's a really old model?? Anyway, it will only update manually if I enter the passcode on the device, which I still can't remember. I don't really know what to do. Hoping anybody out there can help me.

Posted on Mar 8, 2021 4:41 AM

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Question marked as Top-ranking reply

Posted on Mar 8, 2021 5:52 AM

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Any locally stored data will be unavoidably erased, however, you can restore data from your iCloud or iTunes backup. If you don’t have a backup, then all data will be irretrievably lost.


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


1 reply
Question marked as Top-ranking reply

Mar 8, 2021 5:52 AM in response to emtho

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Any locally stored data will be unavoidably erased, however, you can restore data from your iCloud or iTunes backup. If you don’t have a backup, then all data will be irretrievably lost.


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


My iPad won't restore

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