Mac Mini M1 Consistent USB-C Display Issues

I know similar postings are out there, but I want to post this just to try to make Apple more aware of how much this is an issue. I just cannot get my Mac Mini M1 to work consistently with my second monitor. It is a Dell U2720Q 4K USB-C monitor and I have now spent more time unable to use it than being able to. I had my Mac Mini logic board replaced a few weeks ago after the 11.2 update completely killed both USB-C ports. Since the replacement I have been fine until last week when my screen suddenly flashed and I got an image burned into the Dell monitor screen and it started flashing in the upper portion. I assumed it was a screen issue and Dell replaced the monitor this weekend. Now on the new screen I am suddenly getting an issue where the screen flashes on and off repeatedly after I woke the system from sleep. I have tried restarting the system, but the screen just keeps flashing on both mac mini ports. If I plug the monitor into my Intel Macbook Pro, the screen displays without issue. I have spent A LOT of time troubleshooting these issues and it destroys my workflow at work when my 2nd monitor keeps going out. I regret buying the M1 Mac Mini.

Posted on Mar 8, 2021 7:36 AM

Reply

Similar questions

11 replies

Mar 8, 2021 9:04 AM in response to jasonsed

It’s a defect in the design of the Dell Monitor. Specifically, it’s the Dell’s 90 W power-capable USB C port that’s acting up. It’s why your logic board failed in the first instance (Apple has since fixed this issue by no longer allowing externals to mess with their internals).


Return your monitor ASAP for a full refund. If Dell won’t do that, ask them to replace it, then avoid it’s USB C port at all costs. Good luck!

Mar 10, 2021 4:31 AM in response to jasonsed

I might add that my 2 dell models are U3219Q. My HDMI port also results in the monitor intermittently going black for a second and my USB 'unexpectedly' ejected on reboot of the computer as well as my USB-C portted DELL not resulting in a signal on bootup I have to replug it in and no problems. Although Dell not being the best quality and i feel there is absolute merit in what you say, I also feel that it seems that the logic board and power bus seems to have issues through its all its USB-C, USB, and HDMI ports.

Mar 8, 2021 9:48 AM in response to jasonsed

It works fine with the MacBooks because (a) they ain’t M1 and (b) the books love external power from outside sources. No need to read more, this isn’t rocket science: Dell’s made a power-spraying lemon of a monitor, have no way out other than to discontinue it, which they will eventually. But you don’t care about all that. Box it and ask Dell to pick it up ASAP.

Mar 10, 2021 4:24 AM in response to hcsitas

Just to add a data point to your vast decades of experience, my MacBook IS an M1 and DOES work fine with the Dell. I won't argue that the power component of the Dell monitor could have something to do with the Mac Mini display issues, but I cannot agree that one device inherently loves power and the other can't handle it at all. These are made by the same company and I'm sure they could figure it out.

May 29, 2021 7:05 AM in response to AJH86

I have issues with Mini M1 USB-C connection too, even with updated Big Sur (11.4). I use USB-C to USB-C to a 49in Dell monitor. I connect my keyboard/mouse to the monitor. After rebooting M1, the monitor will not wake up, key/mouse also not working, it looks like there is no USB-c signal to monitor. I have to unplug replug usb-c to wake up monitor, then things will work fine until M1 goes to sleep. When trying to wake from sleep, I have the same problem to wake up monitor, even I know the M1 is awake. (because later on I can see some progress in activities). Occasionally when monitor is awake but my KB/mouse hooked to the monitor will not work. I have to connect KB/mouse to M1 directly. This is maddening!!!! I don't want to return the M1 because this is a "Toy" computer for me. I read a lot of similar issues in the net. Apple, please fix this!!! This is not a production machine, not in-line with Apple's reputation! Otherwise the M1mini is a great piece of computer.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac Mini M1 Consistent USB-C Display Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.