Slower Speedtest on Airport Extreme Base Station vs Fibr Modem

Hi Apple Support

Im getting slower Speedtest on Airport Extreme Base Station vs Fibr Modem results.

Fibr Modem getting 500Mbps

Apple Base Station getting 90Mbps

The Fix: I have to remove and reconnect the LAN cable connecting the Fibr Modem to the Apple AirPort Extreme and it will be fine again at 500Mbps. Happens all the time and I just have to do the above routine. Just wondering if it has something to do with 2.4Ghz and 5Ghz band. Bec doing Speedtest on 2.4Ghz give me 90Mbps and I get 500Mbps speed testing the 5Ghz band.

Kindly share your thoughts on this.

Thanks guys.

Posted on Mar 9, 2021 3:04 AM

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Posted on Mar 10, 2021 1:02 AM

Something is triggering it and I cant seem to catch it.


Just as another set of eyes..


The Fix: I have to remove and reconnect the LAN cable connecting the Fibr Modem to the Apple AirPort Extreme and it will be fine again at 500Mbps.


We have had issues on some setups with WAN port on the airport routers failing to negotiate speed correctly with the LAN port of the main modem.. this was in particular the Motorola (later Arris derived) pure cable modems. But it occasionally happened with other modems or routers.


Apple does not provide ANY network inspection or diagnostics in their routers to track this kind of fault.

In their hiding all complexity from the masses they removed any ability to diagnose.


If you are good with command line.. it is possible to turn on ssh in the airport router and gain access to detailed reports of what is happening.

See the first part of the post here.

https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modems/apple-time-capsule-repair/change-country-on-airport-router

A good way to physically check (assuming your fibre unit does not have details of the LAN port speed via lights or gui)

is a small gigabit switch located between the main Fibre Modem and Airport. You want one that has full set of LED connectivity and speed indicators. (or a smart switch even better).


90mbps is pretty typical when a gigabit port drops to 100Mbps link speed due to mismatch etc.

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26 replies

Mar 10, 2021 1:15 AM in response to LaPastenague

Hi

Thanks for your tip. Im not good at command lines but I can copy and paste!

Will attempt with your advise and see what happens.

Otherwise, my bridged apple base stations on roaming setup is OK. Very reliable except for the gigaport dropping to 90Mbps and I have to do the whole routine again of unplugging and plugging RJ45 to WAN.

I know it's not the Fibr Modem because I Speedtest directly from 5Ghz band of modem and it is always 500Mbps.

Mar 10, 2021 8:55 PM in response to LaPastenague

Hi. Thanks for the advice. I tried your suggested tests to find the culprit.


I put a new cable to rule out the problem.

Same problem. Mismatch happened this morning with new cable.

Sorry I missed that question, TC and AEBS are at least 5 yrs old. I bought them brand new

just last year since it was on sale at $100 for TC 3TB for End of Life items.

I also swapped it, making AEBS as the main router to Fibr Modem and all the rest as Access Points 'bridged' on Roaming.

Mismatch still happening.


Im just wondering if the ff is causing the speed mismatch:

Over 50 devices connected to my home wifi

I have indoor Femtocell connected via LAN

Fibr Modem's wifi still active on both 2.4 and 5Ghz band


Thanks.

Mar 11, 2021 3:39 PM in response to Gigabit Ethernet

Didn't know that I can mix Apple with other brands on Roaming.


Apple routers do not conform to the current handoff/roaming standards. That was too hard and one of the reasons Apple stopped making routers I guess.


True roaming is very voodoo area at the moment.. it is mostly dependent on the client.. but somewhat on the router/ap system. One of the advantages of replacing with a modern mesh or business level AP system is far better roaming on the router/ap side of things. You certainly can mix brands with Apple as long as they are all ethernet connected. You will find some clients roam fine. Others are hopeless.. but that might well be the case with any system.. the voodoo didn't get enough offerings to the gods of the ether.


Check the system this morning and it is all running fine.. But I am going to double check the numbers by swapping things around.. something is a bit weird in the numbers.

Mar 11, 2021 3:53 PM in response to LaPastenague

Didn't know that I can mix Apple with other brands on Roaming.


Even an All Apple AirPort network does not work all that well with roaming. Macs will usually switch from one AirPort to another as they move about the house to pick up the signal from the closest AirPorts, but iPhone and iPads will not do this very well.....if they do it at all.


If you want roaming to really work well, the only way that you might be able to do this is to temporarily turn off the WiFi on an iPhone or iPad (or PC) when it moves from one location to another. Then, when the device is at the new location, turn the WiFi back on and the device will usually.......but not always.....pick up the signal from the closest AirPort.


Adding a third party router to a roaming network increases the chances of poor hand offs between wireless access points.


Some users have better luck than others with roaming. There are no hard and fast rules or fixes.


Is it possible that your WiFi device might not be connecting to the closest AirPort when you see a speed drop?



Mar 12, 2021 5:49 PM in response to Bob Timmons

Even an All Apple AirPort network does not work all that well with roaming. Macs will usually switch from one AirPort to another as they move about the house to pick up the signal from the closest AirPorts, but iPhone and iPads will not do this very well.....if they do it at all.


Strangely, we dont have this problem. Handover is smooth for all client devices. Only gets cut when on 5Ghz bec of shorter distances, but connects automatically again when move to a stronger/closer BSSID. But very smooth on 2.4Ghz when moving around the house on iPhone, iPads and Macs bec of the farther reach.


If you want roaming to really work well, the only way that you might be able to do this is to temporarily turn off the WiFi on an iPhone or iPad (or PC) when it moves from one location to another. Then, when the device is at the new location, turn the WiFi back on and the device will usually.......but not always.....pick up the signal from the closest AirPort.


Adding a third party router to a roaming network increases the chances of poor hand offs between wireless access points.


Some users have better luck than others with roaming. There are no hard and fast rules or fixes.


Is it possible that your WiFi device might not be connecting to the closest AirPort when you see a speed drop?

Im testing using ethernet.

Mar 13, 2021 1:04 PM in response to Gigabit Ethernet

Earlier, you were asking about WiFi speeds for 2.4 GHz and 5 GHz. If a WiFi device does not pick up the signal from the closest AirPort, then speeds can be dramatically affected, especially with 5 GHz. I was not talking about Ethernet here.


Glad to hear that your roaming network is working much better than my AirPort roaming network. Two new iPhones here just won't "switch" access points, even if they are moved very close to another AirPort unless I manually turn off the WiFi on the phones and then turn it back on. Then, they will usually pick up the signal from the AirPort that might only be 7-8 feet away.

Mar 13, 2021 7:52 PM in response to Bob Timmons

Hi Bob


Earlier, you were asking about WiFi speeds for 2.4 GHz and 5 GHz. If a WiFi device does not pick up the signal from the closest AirPort, then speeds can be dramatically affected, especially with 5 GHz. I was not talking about Ethernet here.

Ok noted.


Glad to hear that your roaming network is working much better than my AirPort roaming network. Two new iPhones here just won't "switch" access points, even if they are moved very close to another AirPort unless I manually turn off the WiFi on the phones and then turn it back on. Then, they will usually pick up the signal from the AirPort that might only be 7-8 feet away.

I dont have iPhone 12 here like yours. Just iPhone 11 Pro, iPhone 11 Max and the latest iPad Pros...

But yes, I have that EXACT problem with Vivo android phones. Have to turn WiFi OFF and ON again to detect the closest BSSID.

Mar 19, 2021 5:20 AM in response to Bob Timmons

Hi Bob & LaPastenague

Strangely, no speed mismatch after one week. I installed a brand new factory crimped CAT 7 cable between

modem and main router on March 13. Im going to switch back to the old CAT 6 cable and see

if it happens again. If so, I will cut out both RJ-45 jacks, and re-terminate them to pinpoint if

it is due to the termination/crimping.

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Slower Speedtest on Airport Extreme Base Station vs Fibr Modem

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