Apple CarPlay keeps disconnecting (2021)

Did you ever find a solution for this problem? I had a 2020 Hyundai Sonata, and Apple Car Play (not wireless) worked like a charm. Then someone t-boned me, and I got a 2021 Hyundai Sonata with wireless Apple Car Play, and it keeps disconnecting. I deliver food for GrubHub, so it's a major problem for me. When i went to the dealership to ask what could be done, they didn't seem to know and claimed that there have been lots of issues with the wireless Car Play. Yesterday, I got a message on my dashboard that said, "Apple Car Play brain damage!" What the ****?

If you know anything I don't, please pass it along. Thanks!

2020 Kia Sportage, this started a few months ago for me.

I thought it was the phone case not allowing the plug to stay.

Switched cases and same thing.

I rely on Waze and Siriusxm for my commuting.

I find this now to be dangerous as I have to either plug and unplug over and over or...it does it alone sometimes but never stay on.

Enough finger pointing, GET THIS FIXED NOW.

I just did the latest ios update and didn't resolve this issue.

You have facts to back that up ?

My post was in general, to either parties and since it's not just Kia then seems to be an Apple issue.

I don't care who is at fault, I don't want to see anyone crash and die.

I agree, but I have read nearly all of these posts here and elsewhere and the cars include Peugeot, Honda and others.

My beef is my car was fine for two years and what changed ? Apple ios did.

I'm calling my dealership now and it was just in for a recall for something else. If they had a fix for this they should have done it then.

I'm not here to pick fights, I am looking for a solution.

So I just did call Kia and they have nothing in the pipeline concerning this issue.

He wasn't aware of any complaints either.

They said they will look into it and call me back. I won't hold my breath for that..

Back to square one.

JHC, how do they not know of any issues ?

It's their job !

I tried an apple fix from another site and just went for a ride, was fine for about 4 miles and off it went.

Did it twice over 8 miles roundtrip, I just left it off.

Maybe they will actually do the research it seems we all are doing here and get back to me.

Because the phone staff at any large company does not know about every bulletin issued on every problem, they just know what their database tells them and what they are updated upon in meetings.

Quite frankly, many people have gotten in arguments with their dealerships, who have insisted there are no updates available, until they show their dealer the image above, at which time their dealer looks it up and says "Wow, our system didn't show anything."

I had a 2020 Hyundai Sonata and never had a problem with Apple Car Play disconnecting. Then someone t-boned me, and it was less expensive to get a 2021 Sonata than a used 2020 model. I drive for GrubHub, and it's critical that Apple Car Play work so I can get directions without pushing buttons. But with the constant disconnects, I have to push the button to reconnect at least every 5-10 minutes, and sometimes I have to reinstall Apple Car Play altogether. This feels like (another) accident waiting to happen!

I have escalated this to the ACCC as well as Queensland fair trading, perhaps a push from a Government body will force someone to look at this, at the moment both the dealer and Hyundai have washed there hands of it, would be good to know if IOS 15 will fix it ?

No one here could speculate on what will or will not be included in a future release of iOS, but given this issue does not occur on many CarPlay implementations, I would say it may well be performing as specified.

We won't know one way or the other until iOS 15 is actually released later this year.

As there appears no workaround and no certainty if this will be rectified it might be time to ditch the iPhone and switch to the dark side as they seam to have it sorted, a shame really was just about to pull the trigger on a new M1 Mac as well ☹️

Apple or Genesis needs to do their job and fix the issue. There are too many of same problem on Apple and Genesis Forums to ignore. I have bought 5 Genesis over last 10 years and this will be my last if it is not.

I don’t think you will be alone, really hard to believe you can get away with selling the car without informing the consumer prior to purchase, I certainly would not have purchased the car had I known and I suspect I would not be alone in saying this either.

Apologises guys, I had put a post up with a YouTube link showing the issue much better than I could explain, I did not realise this was not allowed here, easy enough for anyone interested to search for.

Okay, so I drove 8 hours to southern PA. Thursday and used my iPhone, didn't work plugged in at all. I just turned off the Kia AV unit.

Tried it again the next day for 4 hours and nothing.

Yesterday (Monday) driving back I used the wifes Samsung phone with carplay and it worked flawlessly the whole way back.

7 hours straight and no disconnects.

Those are my results, make of it what you want.

All I know is my Carplay is dead till my phone works with it.