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After updating to iOS 14.4.1 one of my 2 Bellsouth.net (ATT) email accounts stopped working. It keeps saying the password has not been entered, which of course I’ve entered a dozen times. ATT says it is an Apple issue, since I can access the account on my computer. All advice appreciated!
iPhone 11
If you want to keep your bellsouth.net email like I did you will have to get the secure key. Read the rest of the thread and you should use a "desk top" computer to get the secure key NOT your Iphone.
Yahoo bought the bellsouth emails from att so if you set up your email as a new account on your iphone and choose yahoo it work. login in with your regular bellsouth email and password through yahoo's login page that pops up.
My problem is, about 10 days ago, my bellsouth.net email will not recognize my email or/password. When I go to yahoo mail it will not recognize my email. My other bellsouth.net email works just my main one is not working.
What can I do?
You have a good point. Please let Apple know: https://apple.com/feedback. This is a user-to-user forum; Apple’s participation here is minimal.
Here is someone else’s solution: https://discussions.apple.com/thread/252553044?answerId=255036273022#255036273022
Thank you. My bellsouth account is very old and was grandfathered in. I have not had any trouble with my account until the last IOS update.
When you deleted the account did you restart the phone before adding it back? That’s an essential step; without it the “new” account will reuse the old account’s parameters.
What you’ve described is exactly my experience. The issue was the secure key. AT&T/ Bellsouth email is Yahoo.
I also tried adding it as a yahoo account and it would not accept it.
Yes it does work! My bellsouth account is working now!
Also you do choose Other when creating the account on your Apple device.
Premeau, Can you please tell me how I get 2 Profile?
Does this mean your creating a new email and the old email trying to sign into is loss?
Did you log in on your computer or iPhone? Because I can’t even log into att.com on my iPhone it freezes up?
What do you mean by "go to profile"? On my iphone? On my computer (where I can access my bellsouth email)?
bellsouth.net email not working iOS 14.4.1
