After updating to iOS 14.4.1 one of my 2 Bellsouth.net (ATT) email accounts stopped working. It keeps saying the password has not been entered, which of course I’ve entered a dozen times. ATT says it is an Apple issue, since I can access the account on my computer. All advice appreciated!
iPhone 11
Premeau wrote:
Hi Sandy,
I just spent the last hour scavenging the internet with the same problem.
Lawrence's info clicked with something I read in the beginning, there is something you need called "secure mail key"
you get this when you log into att.com with your bellsouth.net ID.
Go to Profile
-> Scroll to bottom of page, left side under My Linked Accounts
---->Click "Manage Secure Email Key"
-------> Name it: "IPhone" (or whatever), then click next and a key will come on the screen.
------------>Start the process of creating a new email account with the other option from the beginning and us the Secure email key for your password and the iPhone will do the rest.
That is incredibly helpful. Do you mind if I reuse your post for others with this problem?
Does this mean your creating a new email and the old email trying to sign into is loss?
Did you log in on your computer or iPhone? Because I can’t even log into att.com on my iPhone it freezes up?
What do you mean by "go to profile"? On my iphone? On my computer (where I can access my bellsouth email)?
This was my issue and this solved it. Thank you so much.
This worked to receive emails, but can’t send. Any suggestions!
Thank you!! I was about to lose my mind with this!
I can not get my bellsouth.net mail working
bellsouth.net email not working iOS 14.4.1
