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Raw2025 Author

Level 1

5 points

iPhone battery randomly shuts off then comes back with 0% battery.

My iPhone X randomly shuts off 3 - 5 minutes prior to using the phone. When it opens back up I have 0% left and then after 3 - 5 minutes it shuts off again and shows an apple logo, then boots back up again. I’ve seen a post about this but no one seems to have a solution. I think it’s either the software version which is 14.4.1 or the battery. But the battery health is 85%. And sometimes when I go to check, it says unable to determine battery health. 85% is the last thing I remember. Should I get a battery replacement?

Posted on Mar 13, 2021 6:44 AM

Top-ranking reply

Chris0107

Level 9

51,935 points

Posted on Mar 13, 2021 6:49 AM

sounds like the battery may need to be replaced

iPhone Battery Replacement - Official Apple Support

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iPhone battery randomly shuts off then comes back with 0% battery.

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