MacBook Air (2017) Overheating when on battery

Hi all, my Macbook Air (2017) starts overheating and shuts down automatically when running on battery.


I've already reset the SMC and the NVRAM, but the behavior keeps happening.


The battery seems fine (Cycle Count: 696 and Condition: Normal).


Have anyone experienced the same problem?


Tks!

MacBook Air

Posted on Mar 13, 2021 7:53 AM

Reply
1 reply

Mar 15, 2021 8:54 AM in response to ramiro_jesus

Hi ramiro_jesus,


Thanks for coming to Apple Support Communities for help today with your MacBook Air. As we understand, it gets warm and shuts down when on battery.


Have you checked the battery health: Get help with your Mac notebook battery?


Also try running Apple Diagnostics: Use Apple Diagnostics to test your Mac.


And please review: Keep your Mac notebook within acceptable operating temperatures.


Let us know how it goes.


Have a fantastic day!


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MacBook Air (2017) Overheating when on battery

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