You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Little_Wardy
Little_Wardy Author
User level: Level 1
4 points

Why doesn't my phone ring through my MacBook anymore

When I first got my new MacBook Air one feature I found immediately useful was the fact that it linked with my phone so that when anyone called it would automatically ring on the MacBook also so I didn't have to interrupt my work to dig out my phone.

But suddenly this has stopped happening and often if I get a call then try to transfer the audio to the MacBook it just cuts the call.

I can still use the FaceTime App to manually call people myself but it doesn't appear to work as well when I receive calls


Any suggestions? Everything appears to be ok in the settings. Could it be my Norton stopping the connection?

MacBook Air 13″, macOS 11.2

Posted on Mar 16, 2021 3:51 AM

Reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,868 points

Posted on Mar 16, 2021 6:32 AM

To start getting calls on your other devices, just turn on the Calls from iPhone setting on that device. See the setup section above for details.

  1. You can use iPhone Cellular Calls with any Mac, iPhone, iPad or iPod touch that meets the Continuity system requirements. It works when your devices are near each other and set up as follows:
    1. Each device is signed in to iCloud with the same Apple ID.
    2. Each device is signed in to FaceTime with the same Apple ID.
    3. Each device has Wi-Fi turned on.
    4. Each device is connected to the same network using Wi-Fi or Ethernet.
    5. On your iPhone, go to Settings > Phone > Calls on Other Devices, then turn on Allow Calls on Other Devices.
    6. On your iPad or iPod touch, go to Settings > FaceTime, then turn on Calls from iPhone.
    7. On your Mac, open the FaceTime app, then choose FaceTime > Preferences. Click Settings, then select Calls From iPhone.


View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,868 points

Mar 16, 2021 6:32 AM in response to Little_Wardy

To start getting calls on your other devices, just turn on the Calls from iPhone setting on that device. See the setup section above for details.

  1. You can use iPhone Cellular Calls with any Mac, iPhone, iPad or iPod touch that meets the Continuity system requirements. It works when your devices are near each other and set up as follows:
    1. Each device is signed in to iCloud with the same Apple ID.
    2. Each device is signed in to FaceTime with the same Apple ID.
    3. Each device has Wi-Fi turned on.
    4. Each device is connected to the same network using Wi-Fi or Ethernet.
    5. On your iPhone, go to Settings > Phone > Calls on Other Devices, then turn on Allow Calls on Other Devices.
    6. On your iPad or iPod touch, go to Settings > FaceTime, then turn on Calls from iPhone.
    7. On your Mac, open the FaceTime app, then choose FaceTime > Preferences. Click Settings, then select Calls From iPhone.


Reply

Why doesn't my phone ring through my MacBook anymore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up