User profile for user: mehrdad40
mehrdad40 Author
User level: Level 1
4 points

iphone is disabled

Hi ,

my iPhone is disabled and i wanted to connect to iTunes ,but my computer can not find my iPhone.

Posted on Mar 16, 2021 7:25 AM

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User profile for user: kb1951
kb1951
User level: Level 10
126,083 points

Posted on Mar 16, 2021 7:30 AM

See if this helps: https://support.apple.com/en-us/HT204095

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User profile for user: SravanKrA
SravanKrA
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User level: Level 10
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Mar 16, 2021 7:30 AM in response to mehrdad40

Connect iPhone to Computer / Mac


Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]


You haven't mentioned whether you have a PC or Mac. However...


  1. Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
  2. If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
  3. If your computer is a...
    1. Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
    2. Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community
  4. Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
  5. See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...


If you are experiencing an issue not listed here, contact support

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iphone is disabled

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