You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 11 and X with magsafe charger - DO NOT BUY IT

Soooo, me - the dummy, bought apple magsafe charger duo for me (I have iphone 11 pro max and iwatch ser. 6) and the “solo” magsafe charger for my husband (has iphone X). I open everything and find out that the charger needs a hour to charge 10-20% ? For real? With 20w power adapter? What the ****!?!?! And that would be OK, nevermind we usually charge our phones at night - IF at morning they would be charged to 100% not to 60% or smth??? Crazy!!! And then I put it back on, and in it still doesn’t charge to 100%? How is this even possible? How does apple dare this? To f*** with buyers like that? You can’t say it’s compatible if it doesn’t charge like a cable would!!! I’m losing my mind really, I threw away $200 for nothing! Is there a hope they will do an ios update and it will charge better? I don’t want to try to turn off battery optimization, because I am afraid it will only be bad for my battery, and my phone is only 6 months old.

iPhone 11 Pro Max

Posted on Mar 16, 2021 4:16 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2021 4:39 PM

Ok so any software update will not help with wireless charging because it is a hardware thing, not a software thing.

And keep in mind that wireless charging is extremely slow compared to wired. You will save time and money just getting a wired charger.

Similar questions

6 replies

Mar 16, 2021 5:11 PM in response to Tech-person

I just wanted to experience the easy way you know - to just put it on the charging pad and voila, not to bother with plugging in... but now I see it’s not possible (yet)... maybe iphone 14 will have the possibilty to charge fast wirelessly😂... my father has huawei and it’s wireless charger... works perfect... but that doesn’t buy me, I’m apple all the way, can’t stand android 😳

Mar 16, 2021 5:18 PM in response to lkrupp

Yeah it was introduced, and it was said it works best with iphone 12, but what does “compatible” mean then? https://www.apple.com/shop/product/MHXF3AM/A/magsafe-duo-charger on the compatibility list there is iphone X and 11 pro. So? I would be just happy if they would somewhere declare more specific, that on any other models it won’t charge not fast and not even fully. And as I read, there is problem with charging the 12 too. My bad I didn’t read all the cons before buying. I blindly believed apple’s official page.


*** and maybe I sound confused because it’s pretty obvious english isn’t my first language, so excuse me my writing 🙏🏻

Iphone 11 and X with magsafe charger - DO NOT BUY IT

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.