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my face id is broken and i don’t know how to fix it. it keeps telling me to move phone giver and lower and this is happening because i reseted it. i did the latest update and i did reset my phone but it still doesn’t work what do i do?
iPhone X, iOS 14
First it isn’t broken. Try moving into an area with lighting, make sure your front camera isn’t impeded by anything, screen protector or dust... then give it a try. Also, from experience (because this exact thing happened to me and my iPhone 12 Pro Max), the distance of how far or close your arms are from Your face. Trust me, I had the same issue. And I said the same. After I did what I’ve advised you to do, everything was a okay for me.
First it isn’t broken. Try moving into an area with lighting, make sure your front camera isn’t impeded by anything, screen protector or dust... then give it a try. Also, from experience (because this exact thing happened to me and my iPhone 12 Pro Max), the distance of how far or close your arms are from Your face. Trust me, I had the same issue. And I said the same. After I did what I’ve advised you to do, everything was a okay for me.
Ever have the screen replaced?
So I did this but it’s still doesn’t work
What about what QuickTimeKirk had asked about the screen?
what do u mean
Hold the device 20 inches from your face.
He had asked if you’d ever have the screen replaced?
did already
yes i have and i think that’s the problem
You had the screen replaced? Who did the job?
That might be it.
so i live in brasil and it’s a place here
face id
