Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I reset my MacBook Air and now it won't update to macOS Big Sur

I factory reset my MacBook Air and now it will not update to macOS Big Sur. It says "You may not install to this volume because it is currently being encrypted."


Posted on Mar 17, 2021 3:59 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2021 4:12 PM

You'll have to wait until the volume is encrypted, and then you can proceed with the upgrade. That might be installing on the encrypted volume, or potentially disabling encryption. Given some owners have had their MacBook Air lost or stolen, having data encryption enabled with a robust password protects the contents of the Mac.

2 replies
Question marked as Top-ranking reply

Mar 17, 2021 4:12 PM in response to Puddin86KTR

You'll have to wait until the volume is encrypted, and then you can proceed with the upgrade. That might be installing on the encrypted volume, or potentially disabling encryption. Given some owners have had their MacBook Air lost or stolen, having data encryption enabled with a robust password protects the contents of the Mac.

I reset my MacBook Air and now it won't update to macOS Big Sur

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.