The Apple TV 4th Gen - YouTube App Broken

Question

Level 1

19 points

The Apple TV 4th Gen - YouTube App Broken

I have a brand new Apple TV 4th Gen purchased in March 2021 to watch YouTube. The app has worked fine for a week but now every single video says "something went wrong"

I have perform the following remedies with no success:

force closed and restarted the app
restarted the apple tv
deleted and reinstalled the app
signed out and signed back in
Did every remedy twice

Do I fix with a hammer now? If you can please provide an remedy that will work, that would be great.

Thank you so much! :)

Posted on Mar 18, 2021 11:49 AM

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Answer 1

Mar 21, 2021 2:45 PM in response to Driftula

If you search the forum you'll see that you are not alone in this issue nor in the methods tried. Noted on MacRumors Forums also. Mine dropped out (same as yours; all software etc. up to date) yesterday. Seems to be a Google problem...probably as a result of their knocking out the ATV 3 gen. users?????? (mine is a 4th gen. HD).

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Answer 2

Mar 21, 2021 6:57 PM in response to Driftula

Tap Add account > sign in with your phone > try another way > YouTube.com/active > enter code on TV > tap allow. This finally worked on all of my Apple TV’s. My newest Apple TV doesn’t have the “sign in with your phone” option, so just skip that step if it’s not there.

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Answer 3

Vancouver22

Level 8

36,264 points

Mar 18, 2021 12:59 PM in response to Driftula

Try rebooting the wifi (if using)

Update your tvOS on Apple TV

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Answer 4

Driftula Author

Level 1

19 points

Mar 18, 2021 2:23 PM in response to Vancouver22

Thank you, we are using a hardwired connection to the internet, and I checked the OS, and is up to date, and set to automatic updates. Still no success unfortunately.

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The Apple TV 4th Gen - YouTube App Broken

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