How to reset password for hotmail account on MacBook Air. My Outlook account works on my iPhone and iPad bot not on MacBook. I cannot find a "forgot password link".

How do I reset or retrieve the password for a hotmail account on my MacBook Air? This is a Mac OS issue not an Outlook issue.

Posted on Mar 18, 2021 2:00 PM

Reply
4 replies

Mar 20, 2021 12:29 PM in response to wingwindow

Hey there wingwindow,


We'd like to help get you get your Hotmail password reset, along with receiving Outlook emails without any issues.


For your Outlook account, we recommend taking the steps here: If you can't receive email on your iPhone, iPad, or iPod touch


While you may need to also need to contact Microsoft support for your Outlook issue, you do need to contact them for help with resetting your Hotmail account password. We believe to have found their support website: Contact Us - Microsoft Support


Take care!

Mar 21, 2021 11:55 AM in response to wingwindow

Hi wingwindow,


We're glad to hear you got your Hotmail account password issue resolved!


From your last few messages, the issue with your Outlook account is still unclear. If you aren't able to send or receive emails with your Outlook account, were all of the steps tried in the steps you were sent? Here they are again just in case: If you can't receive email on your iPhone, iPad, or iPod touch


If something else is happening, please DM us more details. The more details we have, the better equipped we'll be to help.


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to reset password for hotmail account on MacBook Air. My Outlook account works on my iPhone and iPad bot not on MacBook. I cannot find a "forgot password link".

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.