Can't enter four-digit Apple TV passcode discretely with iPhone


With Restrictions turned on for my Apple TV 4K (and my other Apple TV 4th Generation for that matter), when the Apple TV prompts me for the passcode based access of a restricted app or content, the Apple TV Remote app on my iPhone does not pull up the onscreen keyboard for entry of the 4 digits on the phone. It requires onscreen selection and entry of the numbers for the four-digit passcode (which makes the passcode obvious to anyone sitting in the room because it beeps and the selected number has an animated motion). Previously I had been able to use entry via the Apple TV Remote app with its onscreen keyboard to keep my small children from learning the passcode (the dots filled in on the screen as the numbers were entered but no visual indicator of what digit had been typed appeared on screen). Now I have to make them leave the room to be sure that they are not peeking between fingers. Other keyboard entry via the phone (i.e. typing into a search bar) and other functions of the iOS app still work normally.

Posted on Mar 19, 2021 3:52 PM

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Mar 21, 2021 9:23 AM in response to trebormark

Hello trebormark,


Thanks for using the Apple Support Communities. We do understand you have concerns regarding the visibility entering your Restrictions passcode on your Apple TV. Have you updated your devices to the latest tvOS? If so, is that when this change occurred? If so, the best option would be to submit feedback to Apple, so they'll know how the change has impacted you. You can leave comments at Product Feedback.


Best regards.

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Can't enter four-digit Apple TV passcode discretely with iPhone

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