You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

My phone appears to be frozen...help please

My phone is frozen and will not turn off.

iPhone XS Max, iOS 14

Posted on Mar 19, 2021 10:58 PM

Top-ranking reply

Level 8

35,915 points

Posted on Mar 20, 2021 11:23 PM

Hi Murphy2502,

Apple has a support page to help you:

If your device has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do.

Cheers

View in context

Similar questions