I have no network at all I’m on o2 been no network service from 9-10am this morning? I’ve tried switching on and off my phone !ive done local network checker with o2 and the area is fine !
but can’t get to turn on my mobile data for update because of no network service and apples telling me to switch on mobile data but how can I if there’s no service??
Ah, from the screen shot I see you have a different problem.
Go to Settings/General/About and look at the field for Modem Firmware. If it is empty you need to restore iOS on your phone using your computer to reinstall the modem firmware. If it isn’t empty a restart may fix it.
Here are Apple's instructions→If you see No Service or Searching on your iPhone or iPad - Apple Support
If that doesn’t resolve it:
Ah, from the screen shot I see you have a different problem.
Go to Settings/General/About and look at the field for Modem Firmware. If it is empty you need to restore iOS on your phone using your computer to reinstall the modem firmware. If it isn’t empty a restart may fix it.
Here are Apple's instructions→If you see No Service or Searching on your iPhone or iPad - Apple Support
If that doesn’t resolve it:
With the phone on. take put the SIM and put it back .
As you can see modem firmware has no info blank space and nothing happens when I click on it so I assume it’s must be empty? Only problem now is no pc or laptop top just iPads so might have to take a trip to apple store that if they are open to walk in due to lockdown?
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You should make an appointment. Genius Bar Reservation and Apple Support Options - Apple
O2 had a brief outage today near London and a couple of other cities. It should be back up now. Try restarting your phone.
Thank you for taking your time out to reply to my distress message. My phone still saying no service but will leave it switched off for an hour and try again.A carpenter that came to do some work this morning at my flat had the same problem but he did switch his phone on and off and it was working fine after that and his on o2 like me so I’m a bit confused
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Yeah just been checking online to see if open through lockdown but there all closed! Only way is pick up and drop services or I might just buy a Mac book pro and update it myself ? But you have been so helpful the world need more people like yourself in it .many thanks again and I’m sure il be hearing from you if I find myself on here again if having more problems with MacBook lol
Thank you for replying back with information but tried that way and no joy! Many thanks again
I have no network at all I’m on o2 been no network service from 9-10am this morning
