Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I set my MacBook Pro up

Today it will not let me log in, it’s asking for my password to get Enable Touch ID. This is my first Mac and iPhone, Can someone please advise me . It will not take my iCloud password I’m assuming that’s what you need to verify Touch ID and log in.

MacBook Pro 13″, macOS 10.15

Posted on Mar 21, 2021 7:59 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 21, 2021 8:15 PM

I’m assuming this is a new equipment purchase, and that you configured it, and that you did not purchase this equipment used and already configured.


Your MacBook Pro will have whatever username and login password you set up when you configured macOS.


If you do not recall what password you set up for your login, you can override that by specifying your Apple ID and password, if your login is (as would be typical) associated with your Apple ID.


Change or reset the password of a macOS user account - Apple Support


Mac permits multiple users, and each has their own login, password, home directory, settings, etc.

2 replies
Question marked as Top-ranking reply

Mar 21, 2021 8:15 PM in response to Dcg501

I’m assuming this is a new equipment purchase, and that you configured it, and that you did not purchase this equipment used and already configured.


Your MacBook Pro will have whatever username and login password you set up when you configured macOS.


If you do not recall what password you set up for your login, you can override that by specifying your Apple ID and password, if your login is (as would be typical) associated with your Apple ID.


Change or reset the password of a macOS user account - Apple Support


Mac permits multiple users, and each has their own login, password, home directory, settings, etc.

I set my MacBook Pro up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.