You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Update to 13 and later

Hi - I updated my iPad Air to 12.5.1 but my corporate outlook account says i need 13 or higher. My iPad shows its all up to date to 12.5.1. How do I get it updated to 13 or higher? Thanks.

Posted on Mar 22, 2021 5:58 AM

Top-ranking reply

Rudegar

Level 10

174,018 points

Posted on Mar 22, 2021 6:13 AM

you can't it's end of the line for that model

Current: iOS 12.5.1, released January 11, 2021

iPad Air - Wikipedia

your options are

get a new ipad
convince microsoft to support ios12 for their app
not use outlook app you may be able to login to their web client from a brownser https://outlook.live.com/

View in context

Update to 13 and later

Similar questions