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My FaceTime is not working and I don’t know how to fix it. I tried resetting my phone and all the other things apple suggested, but literally nothing will allow my phone to connect to a call.

iPhone 11, iOS 14

Posted on Mar 22, 2021 2:41 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 22, 2021 3:55 PM

Hi Aswords9,


Welcome to the Apple community, where some of us do our best to help each other ...

So we understand you aren't able to use FaceTime on your phone, and have tried a few things that haven't worked.


Did you see the "Related Article" Link from Apple Support, above your Question on the top left of this page ?

Following that link "If you can't make a face-time call" may help you trouble-shoot.


If that hasn't worked for you, there is a "Get Support" link from Apple on the top right.


Hope you will soon be enjoying "FaceTime" again,

Else:

Please feel free to post again.

1 reply
Question marked as Top-ranking reply

Mar 22, 2021 3:55 PM in response to Aswords9

Hi Aswords9,


Welcome to the Apple community, where some of us do our best to help each other ...

So we understand you aren't able to use FaceTime on your phone, and have tried a few things that haven't worked.


Did you see the "Related Article" Link from Apple Support, above your Question on the top left of this page ?

Following that link "If you can't make a face-time call" may help you trouble-shoot.


If that hasn't worked for you, there is a "Get Support" link from Apple on the top right.


Hope you will soon be enjoying "FaceTime" again,

Else:

Please feel free to post again.

Facetime

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