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Facetime not working on New MacBook Pro

My FaceTime is not working because every time I try to accept a call or join a group call I am in the call but it shows that everyone's camera is off and if they are talking I can't hear them. What do I do?

MacBook Pro 13″, macOS 11.2

Posted on Mar 24, 2021 4:59 PM

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1 reply

Mar 25, 2021 6:29 PM in response to vvar82

Hey vvar82,


We see that you're having issues with FaceTime, and we'd like to help!


Did you try restart your Mac yet? If not, please give that step a try first. Restarting a device can resolve a lot of unknown issues.


If the issue persists, please take a look at this article and see if the steps help resolve this issue: If FaceTime isn't working on your Mac


Let us know how it goes!


Best regards.

Facetime not working on New MacBook Pro

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