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I can not restore Apple ID

good time of day, I can not restore Apple id email@gmail.com., there is no access to the old phone number. there is access to e-mail. I remember the username and password from the apple id. The problem is in Two Faktor-Authenication, which asks for confirmation of the code that came to the lost number. I lost my number along with my old phone


[Re-Titled by Moderator]

Posted on Mar 26, 2021 12:46 AM

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Posted on Mar 26, 2021 6:56 AM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

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8 replies

Mar 28, 2021 12:18 PM in response to Relays123

Did you try entering the old number?


If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

I can not restore Apple ID

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