some of my list don’t open

some of my list have not been opened for a few days. I can open these lists from my computer, but not from my phone. I cannot open playlists with moving album art covers.

thanks

Posted on Mar 26, 2021 8:21 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 28, 2021 8:48 AM

Hi Gülceyurtseven,


It sounds like you're having trouble opening and playing music on your playlists on your iPhone. Since noticing this issue, make sure you restart and try again or even force close the Music app and test.

Restart your iPhone

Close an app on your iPhone or iPod touch


Next, make sure you're iPhone is backed up to iCloud or a computer, then update in Settings > General > Software Update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


What happens when you try to access Music playlists on your iPhone? Does the app quit? Do you get an error? Share more details, and we'll continue to assist.


Thanks for posting in the Apple Support Communities forum. Enjoy your weekend!

5 replies
Question marked as Top-ranking reply

Mar 28, 2021 8:48 AM in response to Gülceyurtseven

Hi Gülceyurtseven,


It sounds like you're having trouble opening and playing music on your playlists on your iPhone. Since noticing this issue, make sure you restart and try again or even force close the Music app and test.

Restart your iPhone

Close an app on your iPhone or iPod touch


Next, make sure you're iPhone is backed up to iCloud or a computer, then update in Settings > General > Software Update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


What happens when you try to access Music playlists on your iPhone? Does the app quit? Do you get an error? Share more details, and we'll continue to assist.


Thanks for posting in the Apple Support Communities forum. Enjoy your weekend!

Mar 29, 2021 11:52 AM in response to Gülceyurtseven

Hi Gülceyurtseven,


Thanks for the reply. Are you an Apple Music subscriber? If so, are you able to play the playlists from Apple Music online?

Listen to Apple Music on the web and in apps


For apps that quit unexpectedly, try these steps:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Feel free to share the outcome. Enjoy your week!

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some of my list don’t open

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