some of my list don’t open
some of my list have not been opened for a few days. I can open these lists from my computer, but not from my phone. I cannot open playlists with moving album art covers.
thanks
some of my list have not been opened for a few days. I can open these lists from my computer, but not from my phone. I cannot open playlists with moving album art covers.
thanks
Hi Gülceyurtseven,
It sounds like you're having trouble opening and playing music on your playlists on your iPhone. Since noticing this issue, make sure you restart and try again or even force close the Music app and test.
Close an app on your iPhone or iPod touch
Next, make sure you're iPhone is backed up to iCloud or a computer, then update in Settings > General > Software Update.
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
What happens when you try to access Music playlists on your iPhone? Does the app quit? Do you get an error? Share more details, and we'll continue to assist.
Thanks for posting in the Apple Support Communities forum. Enjoy your weekend!
Hi Gülceyurtseven,
It sounds like you're having trouble opening and playing music on your playlists on your iPhone. Since noticing this issue, make sure you restart and try again or even force close the Music app and test.
Close an app on your iPhone or iPod touch
Next, make sure you're iPhone is backed up to iCloud or a computer, then update in Settings > General > Software Update.
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
What happens when you try to access Music playlists on your iPhone? Does the app quit? Do you get an error? Share more details, and we'll continue to assist.
Thanks for posting in the Apple Support Communities forum. Enjoy your weekend!
Hey Gülceyurtseven,
If you delete the app, you'll have to re-download music content you have previously saved, but as long as you're an Apple Music subscriber, as you mentioned, you will have the remainder of your content saved.
Take care!
Hi Gülceyurtseven,
Thanks for the reply. Are you an Apple Music subscriber? If so, are you able to play the playlists from Apple Music online?
Listen to Apple Music on the web and in apps
For apps that quit unexpectedly, try these steps:
If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
Feel free to share the outcome. Enjoy your week!
I dont get an error, the app quit, but this only happens on some playlists. I can only open these playlists if I download them, but I cannot access some of the playlist recommended to me.
Yes I am subscriber. If I delete the app, will my musics be deleted as well?
some of my list don’t open