Security Services data usage
Hello
My System services, specifically security services has started burning through my cellular data on iOS 14.4.1 and now 14.4.2. Please, what can I do to stop it?
Tried factory reset today, did not help.
Hello
My System services, specifically security services has started burning through my cellular data on iOS 14.4.1 and now 14.4.2. Please, what can I do to stop it?
Tried factory reset today, did not help.
Got the exact same issue. Seems that Security services is gobbling insane about of data. I've captured the data being sent over the cell network (everything is secured using TLS 1.2 or 1.3) but end up on the 17.0.0.0/8 subnet. So it's data sent back and forth with Apple owned Services, and cannot be controlled by the user (or it's background tasks that is doing this).
Because of the secure nature of the network traffic, it's hard to guesswork what it being used and the logs don't seem to give any insights. However, one thing is for sure, it's something tied to the AppleID. One thing worth mentioning, this network traffic is also happening on Wi-Fi but since most Wi-Fi access are unlimited or with high caps, it's not noticeable. But turning off data and only using Wi-Fi showed the same odd traffic pattern. The fact it's happening on cell network is just more observable.
I've logged out of my AppleID on my device, restarted it (shutdown and cold boot) and there is no further traffic (or very little)
Opened up a case and entered a bug report on the dev website, but so far, very little seems to be known about this right now. I'm somehow happy to see I'm not insane and not the only one having issues like this, and moreover happening on various carriers (even more intriguing)
Would be nice to see if those affected are using family sharing feature or not.
The problem is still here. iOS 14.6, iPhone XS. 56GB of this security traffic, 1GB in a few hours. iCloud keychain is screwed, it doesn’t sync to a new Mac at all, the problem started before I signed up a new Mac. Can’t turn off iCloud keychain. I’ll try Hoodlehead’s method and report here.
I have the same problem, security services ate 3.7gb of data in one hour! Apple have we waffle and washed their hands to the problem and told me it was my carriers (Vodafone) issue, they told me that it was a known problem with iPhones and the latest OS. So stuck, with a phone that I have to keep mobile data turned off! I think now is the time to move to Android!
I complained via the EU complaints system to Apple in Ireland who offered me compensation for the additional costs, as I posted earlier, Apple acknowledged that there is a problem with the operating system on iPhones.
@Martin@Brighton would you mind telling me how you contacted Apple Corporate Office in Ireland. My device was purchased in UK as a business item so I am hoping they may provide the support that is seriously lacking at the Apple Genius Bar and standard Apple Support helpline.
[Edited by Moderator]
Sorry for the delay in responding. Go to the EU Online Dispute Resolution portal and during the process of registering the complaint, you will be asked for the company name, they have the contact details on their system.
What security services?
Then turn it off in Settings so it doesn't use cellular and only uses Wi-Fi.
That’s a better description of what is happening to me. Need help
what about when you are outside with no wifi connection?
Nope.
Solid question. It was 2 hrs ago.
Have you installed any antivirus or anti malware on your phone?
No.
Same problem. 130GB in 10 days now. Factory reset does not help. Did apple support offer any solutions?
Security Services data usage