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Is there a particular anti virus product that Apple recommends for MacBook?

Is there a particular anti-virus product that Apple recommends for MacBook Air. I think there was an attempt at "phishing" on this device. The intervener suggested that my MacBook was compromised and I needed to call a number for help. I called the number, but became suspicious (He wanted me to pay +$200.00 so I just ended the call.) I think I need to install an effective MalWare or other product to provide protection. Thanking you in advance, I am murphyte

Posted on Mar 27, 2021 1:49 PM

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Posted on Mar 27, 2021 2:04 PM

An up-to-date macOS usually is all you need.


Avoid any browser adware malware pop-up offers to infect your Mac for $200.


The free version of MalwareBytes for Mac has been useful to remove odd things

since no active viri exists in the wild for the macOS.



2 replies

Mar 27, 2021 2:01 PM in response to murphyte

Yes, it is called macOS. The Mac operating system that's already on your computer that has built-in security.


Those scam calls go to everybody. They used to only say your Windows computer is crating problems on the Internet but now the scammers are realizing there's Mac users out there too they can scam so they have gotten more general.


Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679 - lacking in specifics, the next link is better:


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - https://support.apple.com/HT204759


- Apple e-mails address you by your real name, not something like "Dear Customer", "Dear Client", or an e-mail address*.

- Apple e-mails originate from @apple.com or @itunes.com but it is possible to spoof a sender address.

- Set your email to display Show Headers or Show Original to view Received From. Apple emails originate from IP addresses starting with "17.".

- Mouse-over links to see if they direct to real Apple web sites. Do not click on them as this just tells the spammer they have a working e-mail address in their database.

- Phishing emails may include account suspension or similar threats in order to panic you into clicking on a link without thinking. They may report a fake purchase in order to infuriate you into rashly clicking on a false link to report a problem. Mar 2018 post by Niel https://discussions.apple.com/message/33129140#message33129140 - "Emails saying that your Apple ID has been locked or disabled are always phishing. If one actually gets disabled, its owner will be told when they try logging into it instead of through email."

- Apple will not ask for personal information in an e-mail and never for a social security number.

- Scams may have bad grammar or spelling mistakes.

- Apple will not phone you unless it is a response to a request from you to have them call you.


* Exception: https://discussions.apple.com/message/33701414#message33701414


Forward email attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.


Is there a particular anti virus product that Apple recommends for MacBook?

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