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flavia804 Author

Level 1

14 points

Unable to add VIP emails

I am unable to add contacts to my VIP email folder. Once the contact is selected, there is no "add" option to complete the process.

iPhone 12 Pro Max, iOS 14

Posted on Mar 28, 2021 8:12 AM

Top-ranking reply

Nicholas_B2

Community Specialist

Posted on Mar 29, 2021 1:47 PM

Hey there flavia804,

We'd like to help with guiding you on how to add a sender within Mail to your VIP list.

After selecting an email from a contact you'd like to add as a VIP, you'd then tap on the contact next to where it shows 'From'. On the following screen it shows the option for 'Add to VIP' near the top.

Take care!

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Unable to add VIP emails

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