You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t update iOS because asking for passcode

Tried to update my iOS on iPhone 11 and it is asking for a passcode. Why? In past I entered my Apple ID.


I don’t have a passcode or at least don’t remember setting one up.


also, when I text anyone the texts go through silently...no alerts. Figured it was a bug in iOS, hence my wanting to update.


thanks

iPhone 11

Posted on Mar 28, 2021 1:46 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 28, 2021 1:53 PM

Here is how to reset a forgotten passcode ➡️ If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support


This is the same passcode that is used to access the device when it restarts, and every couple of days when Face ID wants the passcode again.

1 reply

Can’t update iOS because asking for passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.