You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have had a M1 Mac for over a month and have been using my Canon printer MG5750 with it with no issues. However, it stopped working so I removed it and tried to add it again (also tried the 'Reset printing system'), but it won't appear. I've attached a photo. I've also looked on the Canon site but there are no drivers for the M1. I would appreciate any advice to get it working?
MacBook Pro 13″, macOS 11.2
Hello G_Etty,
It sounds like you're experiencing some issues connecting your printer to your Mac with Apple M1 chip. We will be happy to assist you.
It looks like your computer is not seeing the printer on the network. Is there a chance that you may have more than one network? If so, check both networks.
Have you tried restarting the Mac as well or using a new user account? This can let us know if it's isolated to that account:
Set up users, guests, and groups on Mac
If the issue persists, let's work through these articles:
Solve printing problems on Mac
In looking at the Canon website, it looks like there is software available for the 5700 series even though the 5750 isn't listed:
If issues persist, you may wish to reach out to them to see what they recommend: CANON SUPPORT
We hope this helps!
Cheers!
Canon Printer MG5750 stopped working with M1 chip and can't reinstall
