CarPlay not working with iPhone SE

Thanks for getting back to us about this, Kosmro. If the previous troubleshooting steps did not resolve the issue, let’s keep investigating together. Since other iPhones can connect to your vehicle through CarPlay, the vehicle setup is likely okay. Are you able to test your iPhone with another vehicle temporarily? Perhaps your brother’s vehicle, as you mentioned having the same radio?

Please also try the following steps, any of which may help:

• • • Verify there is no case on the iPhone that might be causing interference, affecting how the Lightning cable seats, or that might be between the iPhone and stereo USB connection (e.g. a battery pack).
    • Ensure CarPlay is not restricted in Settings > General > CarPlay as well as Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps.
    • Forget the iPhone from the settings (stereo user guide for instructions).
    • Rename the iPhone in Settings > General > About > Name.
    • Try to test with a shorter Apple approved Lightning cable.
    • If no shorter cable is available test with another Apple approved Lightning cable.
    • Power on the vehicle and allow the stereo to fully wake before connecting the iPhone.
    • Try a different USB port, if another is available.
    • If car stereo supports Bluetooth, try connecting via Bluetooth, instead of using the USB.

Please let us know the results of this testing. We’re here to help get this resolved. Cheers!

Hello again, kosmro! We're glad to see that you were so thorough with your troubleshooting. We definitely understand that this is a critical issue for you and want to keep looking into this. While taking the steps yesterday, were you able to test your iPhone with another vehicle? That would be an excellent step to take, so we can confirm the issue is 100% tied to your device and not some possible configuration with the car.

Also, to answer your question, we do offer a diagnostic test that can be run with an Apple support agent, over the phone or through chat, or at your local Apple Store or Apple Authorized Service Provider. Let us know when you are able to test in another vehicle if possible and we can look into getting your iPhone a diagnostic test.

We'll be right here. Thanks and take care.

Hello, kosmro!

After reviewing your post, it seems like you are running into some issues using your iPhone SE with CarPlay. We definitely understand that not having full access to that feature can be a concern and we'd love to help. Your iPhone is compatible with CarPlay, so let’s start by reviewing this article: If you need help with CarPlay.

Please let us know if you have follow-up questions about this issue, or if the issue remains unresolved. Have a great day!