Slow WiFi speed to Mac mini 2018

I have the Comcast / Xfinity 1.2 Gb plan at my new home. However, the speed tests come back low (for example: 213.8 Mbps, 289.2, and 325.7) with one exception (482.6) immediately after a modem reset. I've got a tech coming out later today to check the modem/router. In the mean time, I thought that I would ask around for any hints and tips. The Comcast person on the phone suggested that I needed to upgrade some Apple software on all of my devices (Mac mini, iPad, two iPhones). I wonder what software?


By the way, I did try the Ethernet connection (supposedly 10 Gb) and got a miserable 92.4 Mbps (with Cat 6 cables on the desktop and inside the wiring cabinet).


So maybe just a sick modem or issue with the main Comcast cable?

Mac mini, macOS 11.2

Posted on Mar 31, 2021 8:15 AM

Reply

Similar questions

13 replies

Mar 31, 2021 8:33 AM in response to confuciousDayzd

confuciousDayzd Said:

"Slow WiFi speed to Mac mini 2018: I have the Comcast / Xfinity 1.2 Gb plan at my new home. However, the speed tests come back low (for example: 213.8 Mbps, 289.2, and 325.7) with one exception (482.6) immediately after a modem reset. I've got a tech coming out later today to check the modem/router. [...]I did try the Ethernet connection (supposedly 10 Gb) and got a miserable 92.4 Mbps [...]So maybe just a sick modem or issue with the main Comcast cable?"

-------


Some Thoughts:

A. Optimizing the Signal:

Indeed, a damaged ("sick" mom seems to be the case here. If you are renting this modem from the ISP, it might be on them. If you were to get a modem/router, then get one that optimizes your speed, as your modern/router may not be made for 1.2GB (which is pretty costly of a Modem/Router).


B. Price Range:

Paying $15/mo. to rent a modem might be just as costly as a new modem/router that meets that price. So, think about getting one of your own - Nighthawk is a great model for this speed.


C. Range Extender:

Of course, if there are lots of walls, the signal may need to be amplified. So, use a range extended that meets the specification fo your router, should that be the case.

Mar 31, 2021 8:41 AM in response to confuciousDayzd

confuciousDayzd Said:

"Slow WiFi speed to Mac mini 2018: I have the Comcast / Xfinity 1.2 Gb plan at my new home. However, the speed tests come back low (for example: 213.8 Mbps, 289.2, and 325.7) with one exception (482.6) immediately after a modem reset. I've got a tech coming out later today to check the modem/router. In the mean time, I thought that I would ask around for any hints and tips.[...]"

-------


Other Ideas:

Perform the Following, in the Oder Provided:

A. Reset the SMC and NVRAM:

Sometimes changes are made to the system and then settings (i.e. for Safari) become manipulated, technically.  So, reset both on your Mac. It might take up to three tries to successfully reset these. To be certain you have the time to perform these.


B. Use MalwareBytes for Mac:

This is software that searches for malware/adware. So, scan with it and then remove what is found. Once removed, uninstall MalwareBytes for Mac. Then restart the Mac. It is created by longtime users of these forums. So, that is why it is the only way to go about securing your Mac, when it comes through use of software 

Downloads:

  1. Malwarebytes Anti-Malware for Mac
  2. Malwarebytes uninstaller


C. Any Security Software Installed?:

Security Software's firewall settings would want to make sure that you are getting secure accessibility to your Mac. So, connecting items would not be a possibility, if firewall settings are part of it and enabled. So, uninstall it, using the uninstaller from the developer’s site. Just dragging a dropping its icon into the Trash will undesirably leave caches and other files sitting around on your Mac. So, to get the correct uninstaller, contacting the developer of the Security Software.


D. Create a New Administrator User:

Are you logged in as an Administrator? Create a new Administrator user, and see if this still occurs while you are logged into a different Administrator user. If not, then it is something configured in your current user. So, from there, delete the current user and then just use this new administrator account. You would move all of your files over to it. See if that fixes it.


And, if nothing above works...


E. Reinstall the macOS:

Nothing would be lost. It's just that misplaced items would be placed back to where they should be and corrupt system files would be replaced by clean files. Go Here: Reinstall macOS - Apple Support. Use the third bulleted method: [command + r]. As mentioned above, prior to the reinstallation, to prevent data loss, be sure to Back up your Mac with Time Machine, prior to the reinstall. That way, you'll have something to restore your Mac from, should anything go wrong with the reinstall.

Mar 31, 2021 1:39 PM in response to TheLittles

A. Reset SMC ... after restart, 223.6 Mbps. Reset NVRAM ... after restart, even worse performance (69.4, with 102.6 the best of several tests. I plan to repeat the resets several more times as you suggested. Will report back.

B. I already have Malwarebytes Premium scanner active. No issues there, unless you are saying to remove Malwarebytes?

C. No other security software installed.

D. Will attempt after completing "A"

E. Last resort?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Slow WiFi speed to Mac mini 2018

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.