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Wifi/internet drops as soon as I charge/plug in my laptop

Both Wifi/hard wired internet(using ethernet to lightning adaptor apple product) will stop working as soon as I plug in my charger that came with the laptop.

2017 MacBook Air running Big Sur

MacBook

Posted on Mar 31, 2021 3:07 PM

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Question marked as Top-ranking reply

Posted on Apr 1, 2021 1:34 PM

Hi there Tyler6O,


Welcome to Apple Support Communities. We're happy to help with this trouble you're having with the internet connection on your MacBook Air. So we can clarify, exactly what happens when you connect the charger? Does the network connection drop completely, or are you still connected but no longer have internet access? You can try resetting the system management controller (SMC), as this is good to resolve most lower level performance issues. Follow the steps here to do so:


How to reset the SMC of your Mac


We look forward to hearing back from you.


Have a great day!



Similar questions

3 replies
Question marked as Top-ranking reply

Apr 1, 2021 1:34 PM in response to Tyler6O

Hi there Tyler6O,


Welcome to Apple Support Communities. We're happy to help with this trouble you're having with the internet connection on your MacBook Air. So we can clarify, exactly what happens when you connect the charger? Does the network connection drop completely, or are you still connected but no longer have internet access? You can try resetting the system management controller (SMC), as this is good to resolve most lower level performance issues. Follow the steps here to do so:


How to reset the SMC of your Mac


We look forward to hearing back from you.


Have a great day!



Wifi/internet drops as soon as I charge/plug in my laptop

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