EtreCheckPro version:Â 6.4.3 (6E010)
Report generated:Â 2021-04-01 15:16:44
Download EtreCheckPro from https://etrecheck.com
Runtime:Â 17:47
Performance:Â Poor
Problem:Â Computer is too slow
Description:Â
Never had any sort of issues with this mac since its purchase. It wasÂ
all fine about a week ago but then suddenly it just started to act upÂ
and thatâ s when I noticed the Big Sur 11.2.3 software update notificat
ion and thought updating will make it better. But during the update it
was stuck after about 80% completion so I googled the issue and reset
SMC, NVRAM PRAM etc and eventually got stuck in an endless restart lo
op. Had to go into recovery mode and reinstall OS. Took a couple of tr
ies but eventually got out of the loop and now my computer is super sl
ow. Opening a folder or application takes a few minutes and so does op
ening a new tab on Safari. Deleted Chrome as I read chrome slows downÂ
mac and also went into Application support and removed google files including Keysonte.
Mac fan also runs at high speed even on Sleep. And kernel_task is on 250% CPU. Also note that my battery is on â Serviceâ status but its been on service status for almost a year and never had any issues. Also canâ t replace the battery where I live as Apple doesnâ t officially ship the batteries of these older models to my country anymore.
Major Issues:
    Anything that appears on this list needs immediate attention.Â
    No Time Machine backup - Time Machine backup not found.
    Battery failure - Your battery is reporting that it needs to be serviced.
Minor Issues:
    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.Â
    SSD too slow - SSD is showing poor performance.
    High battery cycle count - Your battery may be losing capacity.
    Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
    Vintage hardware - This computer may be considered vintage.
    Kernel extensions present - This computer has kernel extensions that may not work in the future.
Hardware Information:
    MacBook Air (11-inch, 2013 - 2014) - Vintage!
    MacBook Air Model: MacBookAir6,1
    1.4 GHz Dual-Core Intel Core i5 (i5-4260U) CPU: 2-core
    4 GB RAM - Not upgradeable
        BANK 0/DIMM0 - 2 GB DDR3 1600Â
        BANK 1/DIMM0 - 2 GB DDR3 1600Â
    Battery: Health = Service Battery - Cycle count = 1137
Video Information:
    Intel HD Graphics 5000 - VRAM: 1536 MB
        Color LCD 1366 x 768
Drives:
    disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes)
    Internal PCI 5.0 GT/s x2 Serial ATA
        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk0s2 [APFS Container] 121.12 GB
            disk1 [APFS Virtual drive] 121.12 GB (Shared by 6 volumes)
                disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 48.01 GB used)
                disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 431 MB used)
                disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used)
                disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
                disk1s5 (APFS) [APFS Container] (Shared - 15.05 GB used)
                    disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used)
                disk1s6 - Update (APFS) (Shared - 4 MB used)
Mounted Volumes:
    disk1s1 - Macintosh HD - Data [APFS Virtual drive]
        121.12 GB (Shared - 48.01 GB used, 57.03 GB available, 54.74 GB free)
        APFS
        Mount point: /System/Volumes/Data
        Encrypted
    disk1s2 - Preboot [APFS Preboot]
        121.12 GB (Shared - 431 MB used, 54.74 GB free)
        APFS
        Mount point: /System/Volumes/Preboot
    disk1s4 - VM [APFS VM]
        121.12 GB (Shared - 2.15 GB used, 54.74 GB free)
        APFS
        Mount point: /System/Volumes/VM
    disk1s5s1 - Macintosh HD [APFS Snapshot]
        121.12 GB (Shared - 15.05 GB used, 57.03 GB available, 54.74 GB free)
        APFS
        Mount point: /
        Read-only: Yes
    disk1s6 - Update
        121.12 GB (Shared - 4 MB used, 54.74 GB free)
        APFS
        Mount point: /System/Volumes/Update
Network:
    Interface en0: Wi-Fi
        802.11 a/b/g/n/ac
    Interface en2: Bluetooth PAN
    Interface bridge0: Thunderbolt Bridge
    iCloud Quota: 1.66 GB available
System Software:
    macOS Big Sur 11.2.3 (20D91)Â
    Time since boot: About 3 days
Configuration Files:
    /etc/hosts - Count: 2
Notifications:
    Messenger.app
        one notification
Security:
    Gatekeeper: App Store and identified developers
    System Integrity Protection: Enabled
    Antivirus software: Apple
Unsigned Files:
    Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist
        Executable: /opt/X11/lib/X11/xinit/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz
        Details: Exact match found in the legitimate list - probably OK
    Launchd: /Library/LaunchDaemons/com.seagate.TBDecorator.plist
        Executable: /Library/Application Support/Seagate/TBLoopDriveParams
        Details: Exact match found in the legitimate list - probably OK
    Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist
        Executable: /opt/X11/lib/X11/xinit/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d
        Details: Exact match found in the legitimate list - probably OK
    Launchd: /Library/LaunchAgents/com.paragon-software.facebook.agent.plist
        Executable: /Library/Application Support/Paragon Software/Paragon Software Facebook Agent.app/Contents/MacOS/Paragon Software Facebook Agent
        Details: Exact match found in the legitimate list - probably OK
    Launchd: /Library/LaunchDaemons/PT.updd.plist
        Executable: /Library/PrivilegedHelperTools/PT.updd
        Details: Exact match found in the legitimate list - probably OK
    Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist
    Plugin: /Library/Internet Plug-Ins/npSecEditCtl.MAC.BOC.plugin
    Plugin: /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
    Plugin: /Library/Internet Plug-Ins/Unity Web Player.plugin
    Plugin: /Library/Internet Plug-Ins/SP7WebVideoPlugin.plugin
    Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
    Plugin: ~/Library/Internet Plug-Ins/UPEditorSafari.plugin
    Plugin: ~/Library/Internet Plug-Ins/NPRoblox.plugin
    Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane
    Apps: 9
Kernel Extensions:
    /Library/Extensions
        [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (Hewlett Packard, 5.20.0 - SDK 10.9)
        [Not Loaded] hp_Inkjet9_io_enabler.kext - com.hp.print.hpio.Inkjet9.kext (Hewlett Packard, 2.5.0 - SDK 10.9)
        [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6)
        [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (Paragon Software GmbH, 15.5.90 - SDK 10.10)
        [Not Loaded] Seagate Storage Driver.kext - com.seagate.driver.PowSecDriverCore (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4)
System Launch Agents:
    [Not Loaded] 17 Apple tasks
    [Loaded] 176 Apple tasks
    [Running] 138 Apple tasks
System Launch Daemons:
    [Not Loaded] 35 Apple tasks
    [Loaded] 194 Apple tasks
    [Running] 130 Apple tasks
    [Other] One Apple task
Launch Agents:
    [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-03-27)
    [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-03-27)
    [Not Loaded] com.paragon-software.facebook.agent.plist (? 95fb0bd4 - installed 2016-08-29)
    [Not Loaded] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2020-01-17)
    [Not Loaded] org.macosforge.xquartz.startx.plist (? d225a7da - installed 2014-08-12)
Launch Daemons:
    [Running] PT.updd.plist (? 0 - installed 2020-04-15)
    [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-03-27)
    [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2019-10-13)
    [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2020-01-17)
    [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2020-01-17)
    [Running] com.seagate.TBDecorator.plist (? 595582c - installed 2015-11-03)
    [Loaded] org.macosforge.xquartz.privileged_startx.plist (? 65395f14 - installed 2014-08-12)
User Launch Agents:
    [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-03-27)
    [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-14)
User Login Items:
    [Not Loaded] AdGuard Login Helper (App Store - installed 2020-12-29)
        Modern Login Item
        /Applications/AdGuard for Safari.app/Contents/Library/LoginItems/AdGuard Login Helper.app
    [Not Loaded] HotspotShieldHelper (App Store - installed 2021-02-07)
        Modern Login Item
        /Applications/Hotspot Shield.app/Contents/Library/LoginItems/HotspotShieldHelper.app
    [Not Loaded] StartAtLoginHelper (App Store - installed 2021-02-07)
        Modern Login Item
        /Applications/Hotspot Shield.app/Contents/Library/LoginItems/StartAtLoginHelper.app
    [Not Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2020-04-26)
        Modern Login Item
        /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app
    [Not Loaded] 5A4RE8SF68.com.tencent.xinWeChat.IPCHelper (Tencent Mobile International Limited - installed 2020-10-14)
        Modern Login Item
        /Applications/WeChat.app/Contents/Library/LoginItems/5A4RE8SF68.com.tencent.xinWeChat.IPCHelper.app
    [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2015-11-13)
        Modern Login Item
        /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Library/LoginItems/HP Device Monitor.app
    [Running] Flux (Michael Herf - installed 2021-03-22)
        Application
        ~/Applications/Flux.app
    [Loaded] com.adobe.SwitchBoard.monitor.plist (?)
        MachInit
        /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist
Internet Plug-ins:
    AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-02-03)
    AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-12-10)
    AdobePDFViewer: 20.013.20074 (Adobe Systems, Inc. - installed 2020-12-10)
    npSecEditCtl.MAC.BOC: 1.1.1.4 (? - installed 2015-04-03)
    Google Earth Web Plug-in: 7.1 (? - installed 2016-11-15)
    Unity Web Player: UnityPlayer version 5.3.7f1 (? - installed 2017-01-20)
    SP7WebVideoPlugin: 1.0.0.0 (? - installed 2019-06-02)
    JavaAppletPlugin: Java 8 Update 221 build 11 (? - installed 2019-08-18)
User Internet Plug-ins:
    UPEditorSafari: 1.0.0.3 (? - installed 2014-12-04)
    NPRoblox: 1, 2, 8, 25 (? - installed 2016-08-24)
Audio Plug-ins:
    ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-06-22)
Safari Extensions:
    AdGuard (App Store - installed 2020-12-29)
    AdGuard Custom (App Store - installed 2020-12-29)
    AdGuard Other (App Store - installed 2020-12-29)
    AdGuard Privacy (App Store - installed 2020-12-29)
    AdGuard Safari Icon (App Store - installed 2020-12-29)
    AdGuard Security (App Store - installed 2020-12-29)
    AdGuard Social (App Store - installed 2020-12-29)
    AdvancedBlocking (App Store - installed 2020-12-29)
    Grammarly for Safari (App Store - installed 2021-03-12)
    Honey (App Store - installed 2020-12-29)
3rd Party Preference Panes:
    Java (? - installed 2019-07-04)
    ParagonNTFS (Paragon Software GmbH - installed 2020-01-17)
    Seagate Dashboard for Mac OSX (Seagate Technologies LLC - installed 2019-10-13)
Backup:
    Time Machine Not Configured!
Performance:
    System Load: 6.17 (1 min ago) 7.47 (5 min ago) 15.96 (15 min ago)
    Nominal I/O speed: 0.01 MB/s
    File system: 120.63 seconds (timed out)
    Write speed: 148 MB/s
    Read speed: 166 MB/s
CPU Usage Snapshot:
    Type Overall
    System: 71 %
    User: 11 %
    Idle: 18 %
Top Processes Snapshot by CPU:
    Process (count) CPU (Source - Location)
    system_profiler (3) 64.62 % (Apple)
    WindowServer 29.36 % (Apple)
    EtreCheckPro 10.02 % (Etresoft, Inc.)
    kernel_task 6.37 % (Apple)
    ControlCenter 4.82 % (Apple)
Top Processes Snapshot by Memory:
    Process (count) RAM usage (Source - Location)
    system_profiler (3) 1.27 GB (Apple)
    EtreCheckPro 215 MB (Etresoft, Inc.)
    com.apple.WebKit.WebContent (5) 165 MB (Apple)
    kernel_task 75 MB (Apple)
    Activity Monitor 65 MB (Apple)
Top Processes Snapshot by Network Use:
    Process Input / Output (Source - Location)
    mDNSResponder 7 MB / 2 MB (Apple)
    netbiosd 121 KB / 108 KB (Apple)
    apsd 18 KB / 50 KB (Apple)
    usbmuxd 13 KB / 10 KB (Apple)
    rapportd 4 KB / 6 KB (Apple)
Top Processes Snapshot by Energy Use:
    Process (count) Energy (0-100) (Source - Location)
    system_profiler (3) 7 (Apple)
    WindowServer 7 (Apple)
    trustd (5) 2 (Apple)
    ControlCenter 1 (Apple)
    sysmond 0 (Apple)
Virtual Memory Information:
    Physical RAM: 4 GB
    Free RAM: 33 MB
    Used RAM: 2.71 GB
    Cached files: 1.26 GB
    Available RAM: 1.29 GB
    Swap Used: 146 MB
Software Installs (past 60 days):
    Install Date Name (Version)
    2021-02-03 macOS 11.2 (11.2)
    2021-02-07 Hotspot Shield (4.4.0)
    2021-02-15 macOS 11.2.1 (11.2.1)
    2021-03-05 Pro Video Formats (2.2.1)
    2021-03-10 iMovie (10.2.3)
    2021-03-12 Grammarly for Safari (9.29)
    2021-03-16 macOS 11.2.2 (11.2.2)
    2021-03-20 XProtectPlistConfigData (2142)
    2021-03-23 AvastHUB
    2021-03-25 macOS 11.2.3 (11.2.3)
    2021-03-25 MRTConfigData (1.76)
    2021-03-26 ARMDC Agent Installer (1.0.0)
Diagnostics Information (past 7-30 days):
End of report