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User profile for user: Hitakahan
Hitakahan Author
User level: Level 1
10 points

I can’t update my iPhone 11, it is showing unable to verify because you are no longer connected to Internet even though I am clearly connected......

I am getting updates , I am downloading and installing just fine till the recent update of iOS 14.4, but from iOS 14.4.1 I couldn’t install the update, it is showing that update verification failed because you are no longer connected to the internet, even though my network and connectivity to wifi is perfectly fine, how do I install these updates?

iPhone 11, iOS 14

Posted on Apr 2, 2021 3:08 AM

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6 replies
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,940 points

Apr 2, 2021 4:16 AM in response to Hitakahan

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


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User profile for user: Hitakahan
Hitakahan Author
User level: Level 1
10 points

May 10, 2021 6:04 AM in response to Eazi_x

yes , it is still the same problem even after resetting my network settings , even after resetting my phone , even through itunes and even after force restarting the phone, .... after all these the same keeps on popping like you are no lingee connected to internet so verification of update failed.........now what is the solution!?

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I can’t update my iPhone 11, it is showing unable to verify because you are no longer connected to Internet even though I am clearly connected......

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