My child’s ipad will not allow her to play multiplayer games even when restrictions are off. Someone help!!?

My ten year old has apple arcade and is trying to play multiplayer with me and her mum on Wonderbox and Crosst castle. Each time she tries she gets the message that she can’t due to restrictions in game center.

However this is not true as the restrictions all allow for this (see screenshot). We’ve even tried by turning off the restrictions and this doesn’t work either!!

Can anyone help!!??

iPad mini 5 Wi-Fi

Posted on Apr 3, 2021 2:49 AM

Top-ranking reply

crashdum

Level 1

23 points

Posted on Apr 15, 2021 12:26 PM

I think the problem has nothing to do with a bug of the gamecenter.

The limitation comes from the age of the profile of your child... The editor of Wonderbox collects some personal data while doing multiplayer games, and you need to agree to this data collection in order to activate multiplayer.

However, such data collection is prohibited for children under 13, that’s why multiplayer cannot be activated for under 13 yo profiles. You might need to create a new account with a fake date of birth if you want to play multiplayer on these games.

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My child’s ipad will not allow her to play multiplayer games even when restrictions are off. Someone help!!?

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