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steevmac Author

Level 1

5 points

swipe to unlock

I can't swipe to unlock my iPhone. The phone does not recognize any swipes.

Posted on Apr 4, 2021 6:40 AM

Best reply

MrHoffman

Community+ 2024

Level 10

117,447 points

Posted on Apr 4, 2021 6:54 AM

This might be frozen software, as I’ve had that happen a couple of times.

Or this might be a failed repair, or an iPhone that’s headed for a repair, as mentioned above. Bad displays and bad digitizers can cause the screen to freeze, ghost touches, and missed touches.

Follow the force-restart sequence, which might clear this: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Failing that forced-restart, use the Get Support link in the upper right, and discuss your options and alternatives with the folks that work for Apple.

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swipe to unlock

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