swipe to unlock

I can't swipe to unlock my iPhone. The phone does not recognize any swipes.

Posted on Apr 4, 2021 6:40 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2021 6:54 AM

This might be frozen software, as I’ve had that happen a couple of times.


Or this might be a failed repair, or an iPhone that’s headed for a repair, as mentioned above. Bad displays and bad digitizers can cause the screen to freeze, ghost touches, and missed touches.


Follow the force-restart sequence, which might clear this: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


Failing that forced-restart, use the Get Support link in the upper right, and discuss your options and alternatives with the folks that work for Apple.

2 replies
Question marked as Top-ranking reply

Apr 4, 2021 6:54 AM in response to steevmac

This might be frozen software, as I’ve had that happen a couple of times.


Or this might be a failed repair, or an iPhone that’s headed for a repair, as mentioned above. Bad displays and bad digitizers can cause the screen to freeze, ghost touches, and missed touches.


Follow the force-restart sequence, which might clear this: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


Failing that forced-restart, use the Get Support link in the upper right, and discuss your options and alternatives with the folks that work for Apple.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

swipe to unlock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.