iPhone X won't turn on

Hi,

Oneday while charging my phone it got turnedoff and didn't turn on again whatever I do. I took it to one of the iPhone repair center which is not Apple authorised as my native is remote village. They got it repaired and gave me working phone, but after 2 days due to lack of charge my phone turned off and didn't turn on again. I googled for this issue and kept my phone for charge whole night then by morning it got turned on then I updated my phone to latest iOS 14.4.2 but again during upgrade phone turned off and got turned on after around 7 Hours of charge. This time my phone charge percentage was fixed it was not changing at all and if I remove the charge phone again turned off.


So now the pattern is like this, keep the phone on charge for hours together to get the phone ON and if I remove the cable it turns off within seconds.


I have tried do force restart and put it recovery mode but with no success, but I am able to put the device in DFU mode and see that iTunes is detecting it.


Any support on this would be a great help. Thanks in advance

iPhone X

Posted on Apr 5, 2021 8:45 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2021 10:17 AM

radha160 Said:

"Phone X won't turn on: [...]after 2 days due to lack of charge my phone turned off and didn't turn on again. [...]For your information Maximum battery capacity is showing as 85% in my iPhone. Also please note that I am not able to turn on the iPhone

———-


Seems it’s Time for a New Battery:

When you say "lack of charge”, do you mean you made the battery die out (go to 0%)? If so, then it is likely time for a new battery. Letting it die out like damaged the battery in full.


So, Take it to an AASP:

Go Here: Find Locations - Apple Authorized Reseller. Click: Service & Support > Enter your location information, and see if there is an AASP nearby. Contact one that shows up to find out more about the services that they offer to fix this, such as battery replacement.

3 replies
Question marked as Top-ranking reply

Apr 6, 2021 10:17 AM in response to radha160

radha160 Said:

"Phone X won't turn on: [...]after 2 days due to lack of charge my phone turned off and didn't turn on again. [...]For your information Maximum battery capacity is showing as 85% in my iPhone. Also please note that I am not able to turn on the iPhone

———-


Seems it’s Time for a New Battery:

When you say "lack of charge”, do you mean you made the battery die out (go to 0%)? If so, then it is likely time for a new battery. Letting it die out like damaged the battery in full.


So, Take it to an AASP:

Go Here: Find Locations - Apple Authorized Reseller. Click: Service & Support > Enter your location information, and see if there is an AASP nearby. Contact one that shows up to find out more about the services that they offer to fix this, such as battery replacement.

Apr 5, 2021 8:47 PM in response to radha160

radha160 Said:

"Phone X won't turn on: Hi, Oneday while charging my phone it got turnedoff and didn't turn on again whatever I do. I took it to one of the iPhone repair center which is not Apple authorised as my native is remote village. They got it repaired and gave me working phone, but after 2 days due to lack of charge my phone turned off and didn't turn on again.[...]"

-------


Troubleshooting Power:


A Few Apple Support Sites that May Help:






This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone X won't turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.