app store update page looks strange

Yup, that’s true. But if you also want to get AppStore updates you can use the excellent MAS

https://github.com/mas-cli/mas

But it’s dumb as rocks that we have to even consider jumping through these hoops, just because someone T Apple can’t / won’t update the path to some css and javascript files…

Hi all, this is happening to me since the first update I did a month ago or so. I upgraded from 10.9 Mavericks to this 10.13 High Sierra in my old early 2011 MBP, and after de latest update It showed me up this behavior in the updates tab. So its pretty clear that this is a problem for all High Sierras running out there.

There have been updates done with the page looking funny, apps have been updated. There have been no updates for a month or so now. Here is a way to check for OS updates, only security, no app updates, can be done using Terminal.

1). Open Terminal.app

2). Type softwareupdate -l then hit <enter> This will list all available updates.

3). To install all updates type softwareupdate -i -a --restart then hit <enter> This will install all available updates and then automatically restart.

4). After a reboot, follow step 2 and 3 again until no more updates are available. 

This works, unless there is nothing to update.

Someone who maintains those Apple update servers messed up… and they probably don't have a backup of the CSS file s/he deleted, nor do they want to bother putting in the hours to go looking for this file that is probably only 80 KB in size to make us all happy.

It's waaaaaaaaaaay down on the priority list.

Basically the updating still works even though the pages look like crud, so they don't care to invest the time.

Maybe now that WWDC is over we can pray this finally makes its way up the ticketing cue.

We hope… but don't hold your breath.

Stick to what you know - it's a SERVER SIDE bug where it is serving an incorrect page for updates. There have been ZERO changes to the 10.13 app store in years.

I have the same problem on two computers, both running High Sierra. Since nothing has been changed on the systems, I suspect that Apple has once again changed something that is then causing these problems.

I have the same problem on three Mac desktops and one MacBook Pro – all running High Sierra. The failure to load CSS styles only occurs in the Updates tab of App Store. Is this due to a new Content Security Policy or a Mixed Content issue that High Sierra cannot satisfy or process? If so, why do the other tabs load CSS flawlessly? I.e. Featured, Top Charts and Purchased.

My Late 2011 macbook prohas been this way for a while- I thought something was wrong with my computer and has reinstalled high sierra several times- but no fix. Just paid to have my computer wipesd- spent countless hours transferring important data/photos- and paying $$$ and still is the same😡 it is also like that on my imac 2012. Very frustrating and makes me want to switch away from apple!!

Same problem here with 3 different machines (MacBook Pro i7 15", 2015 - iMac i7 27", 2011 - Mac Pro 12 cores, 2013) all running the latest High Sierra 10.13.6 (17G14042) as of 2021. It just happened one day, out of the blue even after fresh installation. It surely is a component in the latest update that won't cope well with the App Store's new features...

I hopped the wagon and opened a ticket too!

Let's hope.

Cheers, Sam.

May 2nd and still seeing this on my end. Running with English/US vs the example screen shot. Seems it broke some time in early April. Done a full reboot and even refresh on that page results in same garbled/unstyled view.

The rest of the App store displays correctly

Same here. Did a patcher install of Catalina on the machine and no problem with updates page there, as it’s supported of course. I upgraded the machine to resell but as another member reported, if you resell a machine with the update page in HS it looks like the machine has a virus. So I decided to go the patcher route.

Just finished providing similar feedback at - https://www.apple.com/feedback/macos.html

Reads as follows:

MacOS High Sierra - App Store - Updates page not formatting correctly.

I manage 5 macOS based Macs at home. All running High Sierra, as 2 of the devices are MBP 17" 2011 models and H/S is the latest macOS supported. I find it easier to keep things the same. The other 3 are iMac 27". 1 is 2013 model, the other 2 are 2015 5k models.

The App Store app was recently updated on 1 of the 5k iMacs - my main Mac. This is the one which has the complete mess for the update software tab of the App Store app now.

It looks like a web page that has not finished rendering.

I understand others have reported this. I just want to add my voice to the fact, that this is not an isolated occurrence.

Hope it helps.

Same issue here on Mac Mini Mid 2011, running final version of High Sierra 10.13.6 with Security Update 2020-006 (17G14042) released November 12, 2020.

See screen shot and logs below.

Apple, please resolve this issue on the server end.

2021-05-09 11:57:10-04 [compNameRedacted] softwareupdated[1249]: SUUpdateServiceClient: (App Store) is Apple Signed!
2021-05-09 11:57:10-04 [compNameRedacted] softwareupdated[1249]: Adding client SUUpdateServiceClient pid=64587, uid=501, installAuth=NO rights=(), transactions=0 (/Applications/App Store.app/Contents/MacOS/App Store)
2021-05-09 11:57:10-04 [compNameRedacted] App Store[64587]: Query for available updates: FINISHED
2021-05-09 11:57:10-04 [compNameRedacted] App Store[64587]: Done waiting for available updates to be initially populated
2021-05-09 11:57:12-04 [compNameRedacted] softwareupdated[1249]: SUScan: Scan for client pid 1249 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
2021-05-09 11:57:12-04 [compNameRedacted] softwareupdated[1249]: Got status 2002021-05-09 11:57:12-04 [compNameRedacted] softwareupdated[1249]: SUScan: Using catalog https://swscan.apple.com/content/catalogs/others/index-10.13-10.12-10.11-10.10-10.9-mountainlion-lion-snowleopard-leopard.merged-1.sucatalog.gz
2021-05-09 11:57:12-04 [compNameRedacted] softwareupdated[1249]: Added 371 PPD versions for /Library/Printers/PPDs/Contents/Resources from cache as of 2021-01-06 11:10:43 +00002021-05-09 11:57:12-04 [compNameRedacted] softwareupdated[1249]: SUScan: Elapsed scan time = 0.92021-05-09 11:57:12-04 [compNameRedacted] softwareupdated[1249]: Refreshing available updates from scan2021-05-09 11:57:12-04 [compNameRedacted] softwareupdated[1249]: Scan (f=0, d=0) completed 
2021-05-09 11:57:12-04 [compNameRedacted] softwareupdated[1249]: 0 updates found:
2021-05-09 11:57:49-04 [compNameRedacted] softwareupdated[1249]: Removing client SUUpdateServiceClient pid=64587, uid=501, installAuth=NO rights=(), transactions=0 (/Applications/App Store.app/Contents/MacOS/App Store)

It seems this is still going on as of May 14th, but I don't believe it's any kind of "server" issue. I use to work for Apple Inc. (not store) and you'll can get a different story every time - depending on who you talk with. ;-)

I have several Macs but it's been a while since I've used the one I'm on now. Similar model, but OLDER.

[27"/ 3.4ghz / i7/ 32gb ram - macOS High Sierra ]

(BTW, Boy... I don't know why you're not running a newer macOS on yours though? You can. I would!! :-)

Rather than any kind of "server" issue messing with the App Store UI - I suspect hardware and/or software. All my other Macs are not doing this, older and newer models. Plus... all the other areas of the Mac App Store are just fine for me. I think it's going to take a little more sleuthing and trouble shooting.

My weird "boxed" update buttons and check boxes are working though. I was able just able to download one of my updates. Back to the drawing board.

(preface - I wrote a book but deleted/edited it. Maybe I’ll post it in its entirety later.)

I really didn’t understand the post since it seems it’s been established the issue is with high Sierra and older Macs. Upgrading to a different macOS is one of the first things to check so I didn’t see the context.

My update button works fine and I’ve stated so before. It should also be known Apple has all its macOS versions available for direct download listed out on a single page without having to find a particular versions own page. That way you can also see if there’s any subsequent follow up downloads or combo-downloads.

Mostly, new users shouldn’t be worried or afraid of doing a simple update/upgrade. The operative word being - “simple” because Apple… really has made the regular process of it simple.

.. that… is a much, MUCH shorter version of my post.